According to the OC Register’s Around Disney blog:
Several months ago, Disney announced that guests could buy a year-long pass to Disneyland and Disney’s California Adventure with monthly payments.
Because of some errors in selling the passes, however, Disney is backpedaling on the deal for some northern California pass holders — they’ll be able to use their passes through the dates printed on the pass, but the payments have been halted — effectively a discount.
Turns out, there’s a line in the contract that limits the payment plan deal to park-goers living within Southern California area codes.
Disney spokeswoman Suzi Brown said the mistake was “human error” that caused park employees to sign up “a handful” of out-of-towners who weren’t eligible for the deal.
Disney sent Around Disney a copy of the letter they sent those passholders:
Thank you for your purchase of a Disneyland® Resort Annual Passport.
Unfortunately, per the terms of the Retail Installment Contract for the Annual Passport Monthly Payment Plan, the Monthly Payment option is only available to residents of Southern California within zip codes 90000 to 93599. You were inadvertently sold a pass under a program in which you are, regrettably, ineligible to participate. We sincerely apologize for any disappointment this may cause as it is never our intention to inconvenience our Guests in any manner.
We will stop billing and collecting all future scheduled payments on May 1, 2009 and your contract will be terminated at that time. For your enjoyment, however, the Annual Passport purchased by you under the Monthly Payment plan will continue to be valid for admission until the printed expiration date. When your current Annual Passport does expire, we would invite you to renew your Annual Passport, using a standard one-time payment. Again, we apologize for any disappointment this may cause.
If you have any questions, feel free to contact Guest Communications at 714-781-4669. We do hope that your next visit to the Disneyland® Resort will be pleasant in every respect.
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