Disney today has posted some new, official Disney Store Online purchase limits for Limited Edition Vinylmation products. This announcement comes 1 week after Disney’s Presidential Customer Service department called me about an online survey I filled out about my online ordering experience. On the tails of Goof Troop and other debacles, I’m sure they have received many such negative survey results and have had to place many of these calls and emails. The customer service rep did seem genuinely interested in all I had to say about release times, fake sell outs and yes, purchase limits. When I asked what would be done, she told me that a HUGE change to the Disney Store Online will occur on July 18th. She said it will improve inventory control, the way we find items and the way we check out.
As far as this announcement, here are the purchase limit details direct from the Disney Vinylmation Blog:
- For limited edition, 9-inch Vinylmation figures – A purchase limit of two (2) figures per order will be applied.
- For limited release or open edition, 3-inch or 1.5-inch Vinylmation figures – A purchase limit of two (2) trays per order. If ordering individual units, there is a purchase limit of eight (8) individual units per order.
- For limited edition sets (such as the two-figure Disney Afternoon sets or 6 piece Steam Park set) – Order limits will apply in order to ensure more Guests get the opportunity to purchase the product and will vary by set. See individual product pages for details.
What are your thoughts on these changes?