Added Park Ticket Security Measures Being Tested That Will Require A Guest Photo; Full Roll Out Expected Next Week

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Turnstiles at Disney’s Animal Kingdom are currently testing a new theme park ticket security measure. Should a guest’s bio-metric scan at the turnstiles fail multiple times, they will be taken to guest relations where they will be asked a few quick questions about their ticket (Is this your ticket? What is the name on the ticket? How many days is this ticket good for? ETC.). After these questions are answered (and it is validated that this is the guest’s ticket), a picture of the guest will be taken and attached to their ticket. This will ensure that if the bio-metrics should fail again, the cast members at the next turnstiles the guest uses will be able to identify that the ticket is indeed theirs. A similar system is in widespread usage at the Disneyland Resort already.


With the success of the test, these procedures should roll out to all 4 Walt Disney World theme parks in early March.

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About the author

Tom Corless

Tom has been regularly visiting the Walt Disney World® Resort from the time he was 4 months old. While he has made countless visits in the last 28 years, he did not become a truly active member in the Disney fan community until the summer of 2007, when he decided to launch the WDW News Today website and podcast. Tom has since become an Orlando-local and is a published author on Walt Disney World.
Contact Tom at [email protected]


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  • Makes perfect sense to me.

    So, I guess that means we need to sit back and wait for the first lawsuits to be filed over it. Someone will not like having their picture taken. And they will expect retribution in the form of money, after a filing a lawsuit claiming their rights were violated.

    • Don’t see how they could claim that. They’re on camera all the time in the parks. What kind of rights are violated with a picture that isn’t shared publicly? Certainly no more than pictures on the DAS.

  • they used to put your photo on your 3 season salute pass back in 80s and early 90s. I am kind of surprised they didn’t do that with annual passholders cards (heck my Coscto membership has my picture on it )

  • I see nothing wrong with this at all. It would keep my magic band or passes from being used by a thief. If you don’t want your pic taken then you might not want to enter the park, or at least Splash Mountain, Toy Story Mania, Expedition to Everestt, Tower of Terror, etc…. ;)

  • I understand the concerns people have with this. In this day and age of big data, this just feels like one more little piece of privacy taken away. Yes your picture is taken on Splash Mountain et al but those pictures aren’t necessarily tied to your name, address and everything else. However, as Julie pointed out everything from your Costco membership card, to you library card, and I have even seen some credit cards that have your picture on them, I just don’t think it’s a big deal.

  • This was one of my least favorite aspects of my Disneyland trip last year. I was there for three days and since they didn’t use biometrics there, since I had a mulit-day pass, they needed to take our picture which held up the line and made things move at a snail’s pace. I thought the wrist band and lack of turnstiles was supposed to make things move quicker. (I realize they’re saying this is only if your scan doesn’t work, but I can see them imposing this on Annual Passers soon as well.)

  • No big deal. If you don’t like it, you can opt out by either answering the questions or not going to the parks as others mentioned. That said, I do have my concerns about privacy too…but only for things someone is not given the choice to opt out of…mass government collection of text messages and other phone records without a warrant for example. Compared to that gratuitousness, Disney is a walk in the park. (Pun intended.) :-D

  • Since my scan does Not work at least 75% of the time, something needs to be done (I am an annual pass holder). However, I will be very annoyed if after it doens’t work, I have to stand in a long line at guest relations.

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