DAS Defenders Organizing Disability Visibility Events at Disneyland and Walt Disney World

Colorful amusement park ride with rocket-shaped vehicles in the foreground and a fairytale castle with blue turrets in the background under a clear blue sky, capturing the magic of Disneyland, where summer discounts offer an even more enchanting experience.

In the wake of changes to Disney’s Disability Access Service (DAS), the DAS Defenders group is organizing disability visibility events at Walt Disney World and Disneyland Resort this month. Disability Visibility Day with DAS Defenders at Disney Parks DAS Defenders are a group of disability advocates who started the petition “Stop excluding disabled people from … Read more

DAS Defenders Petition Reaches 16K Signatures as Disabled Individuals Feel Excluded From Disney Parks

Partners Statue at Magic Kingdom

Disney’s updated Disability Access Service (DAS) went into effect at Walt Disney World earlier this month and will go into effect at Disneyland Resort on June 18. Updates to DAS were ostensibly to prevent non-disabled guests from taking advantage of it after “overuse” of the service in the past few years, but disabled individuals are … Read more

Disabled Disney Guests Told to Ask for Callback Times at Each Ride & Practice Waiting in Line Instead of Getting DAS

Cinderella Castle at Magic Kingdom. A crowd of guests is in front of the castle, some holding Mickey balloons.

Travel agent Jamie Santillo took to Instagram this week to talk about her upsetting experience with the updated Disability Access Service (DAS) at Walt Disney World. DAS Complaints Santillo shared the following video about no longer qualifying for DAS despite having a heart condition and a defibrillator. The Cast Member Santillo spoke to offered Santillo … Read more

Disability Access Service Changes Now in Effect for Walt Disney World

Partners Statue at Magic Kingdom

On May 20, 2024, the previously announced changes for the Disability Access Service (DAS) went into effect at Walt Disney World. According to Disney officials, these changes to the service are due to overuse. In the past five years alone, the use of the DAS has tripled, bringing it far beyond its original intended capacity. … Read more