BREAKING: Class Action Lawsuit Filed Against Disney & Inspire Health Over Changes to Theme Park Disability Access Service

A statue of a man and a mouse in front of a castle at a theme park. The man is waving and the mouse stands beside him.

Following many months of controversy, a class action lawsuit has been filed against the Walt Disney Parks and Resorts and Inspire Health Alliance in the state of California over changes that were made to the Disability Access Service (DAS) at the Disneyland and Walt Disney World Resort. DAS Class Action Lawsuit The class action suit … Read more

Disney Extends Disability Access Service (DAS) Registration Window at Both Disneyland and Walt Disney World

The image captures a vibrant, colorful castle adorned with blue spires and gold accents. As part of the daily recap, people can be seen strolling through the area, enjoying the clear day's enchanting atmosphere.

Following a recent wording change to the official Disability Access Service website, Disney has now changed the length of the registration window for the service at both Disneyland Resort and Walt Disney World. The new changes have already taken effect. Disney Expands DAS Registration Window The newest change to the DAS program is an extended … Read more

Universal Has Dialed Back Their Disability Access Policies, Will Disney Follow?

A tall, ornate castle with blue spires and clock on the main tower set against a blue sky.

With Universal’s recent decision to stop requiring disabled guests to apply for an IBCCES Accessibility Card (IAC), we must wonder if Disney will also change their controversial disability access policies. Universal Stops Accessibility Card Requirement We learned this week that Universal Orlando Resort no longer requires the IAC to receive accommodations at the parks. They … Read more

Disney’s Disability Access Service Validity Period Extended

Cinderella Castle: A large crowd in front of a castle with blue turrets and gold accents, under a partly cloudy sky, at an amusement park. Balloons are visible among the crowd.

Walt Disney World and Disneyland Resort have doubled the period that their Disability Access Service (DAS) passes are valid. Disability Access Service Validity Period Doubled According to DAS pages on both the Walt Disney World and Disneyland Resort websites, Disability Access Service is now valid for 240 days or the length of the guest’s ticket, … Read more

Guardians of the Galaxy: Cosmic Rewind to Only Play ‘September’ on September 21 & More: Daily Recap (9/12/24)

A collage: a sign reading "Disneyland CA 2024," a hand holding a cassette tape labeled "September," a fantasy illustration, the exterior of Universal Studios with people outside—a perfect daily recap of magical moments.

Guardians of the Galaxy: Cosmic Rewind will play “September” on repeat, a guest with terminal cancel was denied Disability Access Pass, the Universal Studios Store at CityWalk will be expanded, Disney is casting for Magic Kingdom’s new nighttime parade — all this and more in today’s daily recap for Thursday, September 12, 2024. Walt Disney … Read more

Disability Advocates Take Over Mobile Billboard Near D23 and Disneyland in Protest of DAS Changes

A message reads, "I almost died for my country; I can't risk dying for a theme park. Have fun for both of us! Love, Stacy, Proud Vet." An image shows a person in uniform hugging a child. A QR code and accessibility icons are visible.

A mobile billboard displaying messages from disabled individuals negatively affected by recent changes to Disney’s Disability Access Service (DAS) will circle Disneyland Resort and D23: The Ultimate Disney Fan Event this weekend. Mobile Billboard Protests Disney’s Disability Access Changes The DAS Defenders, a group of disability advocates formed in response to Disney’s DAS updates, reached … Read more

DAS Defenders Reach Fundraising Goal for Billboard at D23

Sleeping Beauty Castle at Disneyland

The DAS Defenders group of disability advocates plans to have a mobile billboard appear in Anaheim during D23: The Ultimate Disney Fan Event. The DAS Defenders, who formed in response to Disney’s controversial Disability Access Service changes, hope the billboard will spread the word about their concerns and get their message directly in front of … Read more

Video Goes Viral of Disabled Guest Pleading with Disney to Offer Paid Alternative When Denied DAS Access

Disneyland Park image for DisneylandForward story.

Charisma Mangahas, known on TikTok as @asymptomatic, posted a video after being denied Disability Access Service (DAS) at Disneyland Resort. In the video, she presented a solution that would allow disabled guests to obtain a discounted Lightning Lane service when they are denied DAS. Discounted Service for Guests Denied Disability Access Service Charisma Mangahas suffers … Read more

Disabled Disney Guests Told to Ask for Callback Times at Each Ride & Practice Waiting in Line Instead of Getting DAS

Cinderella Castle at Magic Kingdom. A crowd of guests is in front of the castle, some holding Mickey balloons.

Travel agent Jamie Santillo took to Instagram this week to talk about her upsetting experience with the updated Disability Access Service (DAS) at Walt Disney World. DAS Complaints Santillo shared the following video about no longer qualifying for DAS despite having a heart condition and a defibrillator. The Cast Member Santillo spoke to offered Santillo … Read more

Petition by Disabled People Opposes Disney’s ‘Discriminatory’ Disability Access Service Updates & More: Daily Recap (4/16/24)

Disabled people speak out against Disney’s announced changes to the Disability Access Service, the U.S. Coast Guard conducts a medivac of a pregnant passenger aboard a Disney Cruise Line ship, and Walt Disney World teases a new Stitch Annual Passholder magnet — all this and more in today’s daily recap for Tuesday, April 16, 2024. … Read more

Petition by Disabled People Opposes Disney’s ‘Discriminatory’ Disability Access Service Updates

Sleeping Beauty Castle at Disneyland Park

Disabled people are speaking out against Disney’s announced changes to the Disability Access Service (DAS) via the “DAS Defenders” coalition. DAS Defenders Reject Disability Access Service Changes The coalition, comprised of over 140 individuals from the disabled community and their supporters, wrote in a letter to Disney that they are “deeply concerned about the recent … Read more