Disabled Disney Guests Told to Ask for Callback Times at Each Ride & Practice Waiting in Line Instead of Getting DAS

Cinderella Castle at Magic Kingdom. A crowd of guests is in front of the castle, some holding Mickey balloons.

Travel agent Jamie Santillo took to Instagram this week to talk about her upsetting experience with the updated Disability Access Service (DAS) at Walt Disney World. DAS Complaints Santillo shared the following video about no longer qualifying for DAS despite having a heart condition and a defibrillator. The Cast Member Santillo spoke to offered Santillo … Read more

Disability Access Service Changes Now in Effect for Walt Disney World

Partners Statue at Magic Kingdom

On May 20, 2024, the previously announced changes for the Disability Access Service (DAS) went into effect at Walt Disney World. According to Disney officials, these changes to the service are due to overuse. In the past five years alone, the use of the DAS has tripled, bringing it far beyond its original intended capacity. … Read more

Petition by Disabled People Opposes Disney’s ‘Discriminatory’ Disability Access Service Updates & More: Daily Recap (4/16/24)

Disabled people speak out against Disney’s announced changes to the Disability Access Service, the U.S. Coast Guard conducts a medivac of a pregnant passenger aboard a Disney Cruise Line ship, and Walt Disney World teases a new Stitch Annual Passholder magnet — all this and more in today’s daily recap for Tuesday, April 16, 2024. … Read more

Petition by Disabled People Opposes Disney’s ‘Discriminatory’ Disability Access Service Updates

Sleeping Beauty Castle at Disneyland Park

Disabled people are speaking out against Disney’s announced changes to the Disability Access Service (DAS) via the “DAS Defenders” coalition. DAS Defenders Reject Disability Access Service Changes The coalition, comprised of over 140 individuals from the disabled community and their supporters, wrote in a letter to Disney that they are “deeply concerned about the recent … Read more

Disney Guests Who Lie to Get DAS Will be Permanently Banned

Lightning Lane sign at The Many Adventures of Winnie the Pooh

On Tuesday, Walt Disney World Resort and Disneyland Resort announced their updated disability access service (DAS) launching later this spring. In the FAQ for this service on both the Walt Disney World and Disneyland Resort websites states that guests found lying to obtain DAS will be permanently banned from the parks. DAS FAQ States Lying … Read more

Disney Updates Disability Access Service Due to Overuse

cinderella castle

The new update to Disney’s disability access service (DAS) is due to overuse, according to Disney officials. Disability Access Service Overuse In the past five years, the use of Disney’s DAS has tripled. This brought it far beyond its original intended capacity, creating difficulties for Cast Members and making it harder for disabled guests to … Read more

BREAKING: Disney Launching Major Changes to Disability Access Service

Sleeping Beauty Castle at Disneyland Park

Walt Disney World and Disneyland Resort are launching an updated disability access service (DAS) this spring. We recently reported on the rumor that Disney would be changing their DAS pass soon. Disney Disability Access Service The updated service will launch on May 20 at Walt Disney World and on June 18 at Disneyland Resort. It’s … Read more

Disneyland Resort Launches Disability Access Service Advance Sign-up and Selection

sleeping-beauty-castle-at-disneyland-park

Disneyland Resort is launching an update to their Disability Access Service (DAS) called DAS Advance. With DAS Advance, guests can register for the service and select experiences ahead of their trip. Eligible guests who will be visiting Disneyland Resort on or after December 20, 2021, can now pre-register. Guests can pre-register to use DAS Advance … Read more