Following many months of controversy, a class action lawsuit has been filed against the Walt Disney Parks and Resorts and Inspire Health Alliance in the state of California over changes that were made to the Disability Access Service (DAS) at the Disneyland and Walt Disney World Resort. DAS Class Action Lawsuit The class action suit … Read more
With Universal’s recent decision to stop requiring disabled guests to apply for an IBCCES Accessibility Card (IAC), we must wonder if Disney will also change their controversial disability access policies. Universal Stops Accessibility Card Requirement We learned this week that Universal Orlando Resort no longer requires the IAC to receive accommodations at the parks. They … Read more
Walt Disney World and Disneyland Resort have doubled the period that their Disability Access Service (DAS) passes are valid. Disability Access Service Validity Period Doubled According to DAS pages on both the Walt Disney World and Disneyland Resort websites, Disability Access Service is now valid for 240 days or the length of the guest’s ticket, … Read more
TikTok user Rylie Shaw shared a video about her recent experience at Disneyland now that she no longer qualifies for the Disability Access Service (DAS). Guest With Narcolepsy Visits Disneyland Narcolepsy is a disorder that causes chronic and overwhelming drowsiness. In the video (below), Shaw explains that when she previously used DAS, she was able … Read more
A mobile billboard displaying messages from disabled individuals negatively affected by recent changes to Disney’s Disability Access Service (DAS) will circle Disneyland Resort and D23: The Ultimate Disney Fan Event this weekend. Mobile Billboard Protests Disney’s Disability Access Changes The DAS Defenders, a group of disability advocates formed in response to Disney’s DAS updates, reached … Read more
In the wake of changes to Disney’s Disability Access Service (DAS), the DAS Defenders group is organizing disability visibility events at Walt Disney World and Disneyland Resort this month. Disability Visibility Day with DAS Defenders at Disney Parks DAS Defenders are a group of disability advocates who started the petition “Stop excluding disabled people from … Read more
Disney’s updated Disability Access Service (DAS) went into effect at Walt Disney World earlier this month and will go into effect at Disneyland Resort on June 18. Updates to DAS were ostensibly to prevent non-disabled guests from taking advantage of it after “overuse” of the service in the past few years, but disabled individuals are … Read more
Travel agent Jamie Santillo took to Instagram this week to talk about her upsetting experience with the updated Disability Access Service (DAS) at Walt Disney World. DAS Complaints Santillo shared the following video about no longer qualifying for DAS despite having a heart condition and a defibrillator. The Cast Member Santillo spoke to offered Santillo … Read more
Disabled people are speaking out against Disney’s announced changes to the Disability Access Service (DAS) via the “DAS Defenders” coalition. DAS Defenders Reject Disability Access Service Changes The coalition, comprised of over 140 individuals from the disabled community and their supporters, wrote in a letter to Disney that they are “deeply concerned about the recent … Read more
On Tuesday, Walt Disney World Resort and Disneyland Resort announced their updated disability access service (DAS) launching later this spring. In the FAQ for this service on both the Walt Disney World and Disneyland Resort websites states that guests found lying to obtain DAS will be permanently banned from the parks. DAS FAQ States Lying … Read more
The new update to Disney’s disability access service (DAS) is due to overuse, according to Disney officials. Disability Access Service Overuse In the past five years, the use of Disney’s DAS has tripled. This brought it far beyond its original intended capacity, creating difficulties for Cast Members and making it harder for disabled guests to … Read more
Walt Disney World and Disneyland Resort are launching an updated disability access service (DAS) this spring. We recently reported on the rumor that Disney would be changing their DAS pass soon. Disney Disability Access Service The updated service will launch on May 20 at Walt Disney World and on June 18 at Disneyland Resort. It’s … Read more
Rumors suggest that Disney will switch to a third-party company for their Disability Access Service (DAS) sometime soon. Disney’s Disability Access Service WDWNT’s source indicated the switch could be as soon as two weeks from now, but nothing has been announced or confirmed, and plans are always subject to change. The service may be similar … Read more
Disney has settled a lawsuit with a former Walt Disney World housekeeping Cast Member filed earlier this year, claiming management violated the Americans with Disabilities Act (ADA), Orlando Sentinel reports. Stevel Smith, 53, has diabetes and worked at Disney’s Yacht and Beach Club Resorts. Smith stated in the lawsuit that during his approximately two years … Read more