Disney Genie+ Outage Archives

Lightning Lane Issues Plague Walt Disney World Guests on Return of All-Day Park Hopping

February 12, 2024January 9, 2024

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Despite the return of all-day park hopping, some guests trying to book Lightning Lane attraction reservations are still restricted to the previous 2 p.m. rule. Lightning Lane & Park Hopping This means that guests who park hop earlier in the day are unable to reserve a Lightning Lane return time for their second (or third … Read more

Guests Line Up For Refunds as Disney Genie+ Service Experiences Outages Across Walt Disney World Resort

October 8, 2023October 8, 2023

Guests lined up at Guest Experience Team kiosks across Walt Disney World Resort on Sunday morning as the Disney Genie and Genie+ services experienced a resort-wide outage. Refunds were offered to guests who had purchased the Genie+ service for the day. Disney Genie+ Service Experiences Outages The Genie+ service is a paid extension of Disney … Read more