The entire west half of Magic Kingdom — meaning Adventureland, Liberty Square, and Frontierland — are all experiencing a delayed opening at Walt Disney World this morning. Magic Kingdom Delayed Openings Guest Experience Team Cast Members were out helping guests wanting to enter Adventureland. Jungle Cruise Cast Members were lined up outside the land. We … Read more
Good morning and welcome to another gorgeous day at Walt Disney World! Come along with us as we explore all of the latest and greatest updates here at the most magical place on earth. We started off our day by enjoying the autumn atmosphere at Magic Kingdom, so let’s jump in! We loved seeing Mickey … Read more
Guest Experience Team Cast Members can once again be found under their blue umbrellas at podiums throughout Magic Kingdom. The other three Walt Disney World parks still had the Cast Members at podiums, while the team was roaming at Magic Kingdom. With the update to Disability Access Service and the launch of Disney Genie, guests … Read more
Good morning from a gorgeous day here at EPCOT! We are less than 24 hours away from Walt Disney World’s 50th Anniversary Celebration, and we absolutely cannot wait. Today seemed to be the calm before the storm inside this park, but we found our fair share of surprises, so let’s jump in! We dived down … Read more
Hello friends, and welcome to the official beginning of Spring Break week! We were surprised by the report that the crowd levels were not all that different from a usual busy day in the parks, despite capacity having been reached for all four parks. Even with all the vacationers in the park, we still found … Read more
Recently, hours for the Guest Experience Team at the Magic Kingdom were reduced, and now the teams over at Disney’s Animal Kingdom are also seeing adjusted hours. The new hours for Guest Experience Teams throughout Disney’s Animal Kingdom are as follows: Discovery Island: 9 a.m. – One hour before park close Africa: 10 a.m. – … Read more
Welcome to the latest update from EPCOT. Today was a day for big changes, with walls going up around the center of Future World (World Celebration). Guests will have to choose left or right (East or West) to start their day. Thankfully, there are plenty of Cast Members stationed around the construction walls with signs … Read more
Along with the new Future World East pathway and extended construction walls at EPCOT, the park also has a new Guest Experience Team location. This brings the total number of locations at EPCOT to three, which are must-needed to help guests navigate and get help in the now-fragmented park. The new location is right at … Read more
Starting February 16, the Guest Experience Teams stationed throughout the Magic Kingdom will be operating at a reduced schedule. Guest Experience Teams will only be available from 10:00 AM through 7:00 PM every day. Previously, these Cast Members were available to assist through park close. After 7:00 PM, guests in need of assistance should visit … Read more
This morning, we saw that the Guest Experience Team is now at EPCOT in two locations. A Cast Member is available on each end of the construction walls at Future World, before you reach the breezeways. Here’s the podium at Future World West. And here’s a Cast Member at Future World East. We saw the Cast … Read more
The Guest Experience Team at the Magic Kingdom has new digs! Now, like at Disney’s Hollywood Studios, each Guest Experience Team station has received its very own themed podium fitting the specific decor of their associated land. Frontierland Replacements for the Guest Experience Team podiums were delivered, one by one, to each of the 5 locations. … Read more
Here we are again at Disney’s Animal Kingdom bright and early for another trip around to see what’s been happening inside the park! Since it happened to be Thursday, that meant it was time for some new limited edition pin releases. Here at Animal Kingdom, they can be found at the Discovery Trading Company on … Read more
It’s only a matter of time before the grand opening of Galaxy’s Edge at Disney’s Hollywood Studios. We’ve noticed a lot of big (and small) changes around the park lately as the Cast Members prepare for the crowds. The Guest Experience Team is located in several locations around the park and ready to help answer … Read more
Jambo from Disney’s Animal Kingdom! Today we’re back for a park walk around the most naturally picturesque park at Walt Disney World, so let’s get this photo report started! Today was the first day of the Guest Experience Team expanding to Disney’s Animal Kingdom. Guest Experience Team Cast Members assist guests with booking, modifying, and recovering FastPass+ … Read more
The Guest Experience Team, following successful trials at Magic Kingdom and Hollywood Studios, will soon be coming to Animal Kingdom. Starting July 14, 2019, the Guest Experience Team will be stationed throughout Animal Kingdom to assist guests with anything they may need, like FastPass+ issues or dining information. Typically these Cast Members are stationed at … Read more
Back in December, we reported on Guest Experience Teams that were to be stationed throughout Magic Kingdom to assist guests with booking, modifying, and recovering FastPass+ selections, navigating the My Disney Experience app, and deactivating/reactivating MagicBands. As this was originally a test, the experience was only supposed to last from December 16 until mid-January, but it was … Read more