Today is a big day for the Walt Disney World theme parks as the Magic Kingdom and Disney’s Animal Kingdom are officially open to all guests! While this should bring joy to some, for others it means visiting Guest Relations to solve various issues before heading into the parks and today is no exception. While … Read more
Yesterday, Walt Disney World Resort Annual Passholders that were on the monthly payment plan were charged for four months of payments all at once. That afternoon Disney released a statement that the error was due to a “computer glitch” and refunds would start to be “actively processed.” Checking in with our WDWNT staffers, it appears … Read more
Recently, hours for the Guest Experience Team at the Magic Kingdom were reduced, and now the teams over at Disney’s Animal Kingdom are also seeing adjusted hours. The new hours for Guest Experience Teams throughout Disney’s Animal Kingdom are as follows: Discovery Island: 9 a.m. – One hour before park close Africa: 10 a.m. – … Read more
Starting February 16, the Guest Experience Teams stationed throughout the Magic Kingdom will be operating at a reduced schedule. Guest Experience Teams will only be available from 10:00 AM through 7:00 PM every day. Previously, these Cast Members were available to assist through park close. After 7:00 PM, guests in need of assistance should visit … Read more
Construction on the entrance bypass around Innoventions East in EPCOT’s Future World is wrapping up this week. After decorative walls were added in front of the Guardians of the Galaxy Cosmic Rewind site last week, we can now see where the bypass will meet up with Future World and the currently accessible guest areas. Repaving … Read more
Now rolled out at Magic Kingdom, Disney’s Hollywood Studios, and Disney’s Animal Kingdom, the final set of Guest Experience Teams are coming to EPCOT later this month. Teams will be located in Future World West and Future World East, and work as a mobile guest relations option for guests in need of assistance with directions, … Read more
The new EPCOT Guest Relations lobby at International Gateway recently got some very classic-looking updates. This Guest Relations location is near the Disney Skyliner station between the security screening area and the MagicBand checkpoint, right next to the new ticket windows. We hope you’ll only have to go to Guest Relations for good news. But if … Read more
The new Guest Relations ticket counter at EPCOT’s International Gateway has finally made its grand debut and it’s absolutely gorgeous! It’s conveniently located for guests staying at the Disney’s Boardwalk Inn or Disney’s Yacht and Beach Club Resort, or those coming in via Disney Skyliner. The ticket counter has a nice Art Nouveau look to … Read more
Good morning from EPCOT. The weather has warmed up again from the brief cold front, and it’s a beautiful day. We’re ready to start exploring, so let’s go. It’s always nice to get a warm welcome from the Cast Members. There were tons of Cast Members out waving, blowing bubbles, and saying hello to guests … Read more
Guests looking to check in on wait times will be delighted to find that there’s a new digital tip board at Disneyland Park! While Walt Disney World guests are probably used to this sight, this is actually Disneyland Resort’s very first digital tip board. For a digital board, it looks surprisingly good in person, with … Read more
The most anticipated theme park addition of all time is opening in just a few days at Disneyland Park, and Guest Relations is getting ready to handle the mobs of guests who are coming for Star Wars: Galaxy’s Edge. The Guest Relations Tip Board will be moving across Main Street, U.S.A. and the Hub to … Read more
Back in December, we reported on Guest Experience Teams that were to be stationed throughout Magic Kingdom to assist guests with booking, modifying, and recovering FastPass+ selections, navigating the My Disney Experience app, and deactivating/reactivating MagicBands. As this was originally a test, the experience was only supposed to last from December 16 until mid-January, but it was … Read more
Back in December, we reported on Guest Experience Teams that were to be stationed throughout Magic Kingdom to assist guests with booking, modifying, and recovering FastPass+ selections, navigating the My Disney Experience app, and deactivating/reactivating MagicBands. As this was originally a test, the experience was only supposed to last from December 16 until mid-January, but it appears … Read more
The restrooms just left of guest relations and the park entrance to Disney’s Hollywood Studios will be temporarily closing on January 21, as part of the ongoing transformation of the park’s entrance. In the meantime, guests will have access to the bus loop restrooms next to the nearly finished gondola station. Additionally, guests with valid … Read more