Disney Survey Suggests Star Wars: Galactic Starcruiser May Be Resurrected

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Guests who were part of the final “voyages” aboard the Star Wars: Galactic Starcruiser received a survey that suggests Disney is reconsidering shuttering the immersive experience completely, according to The Wrap. Is There Still Hope for the Galactic Starcruiser? The immersive hotel experience shut its doors on September 30, 2023, closing less than two years … Read more

Disney CEO Bob Chapek States Guest Satisfaction at Parks is Higher Now Compared to Pre-Pandemic

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During an interview with Bloomberg‘s Emily Chang, Disney CEO Bob Chapek discussed the improvement of guest satisfaction when Disney Parks reopened worldwide. Chapek stated that guest satisfaction scores have improved since Disney Parks have reopened, explaining that guests are more satisfied than they were prior to the pandemic. Our guest satisfaction scores since we’ve reopened … Read more

New Guest Survey Includes EPCOT Arrival and Departure, Mouse Gear Mobile Checkout, and Disability Information

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Walt Disney World guests often receive surveys after a visit. The surveys help Disney adjust operations based on guest feedback. We received a survey after a recent visit to EPCOT. The survey provides a glimpse of what Disney may be considering. Arrival and Departure Experience With modified park hopping now available, guests are able to … Read more

WDWNT Daily Recap (1/8/21): Disney Considering Moving Some Offices from CA to FL, Guest Survey About Animal Kingdom, Festival of the Arts Merch, ‘Guardians’ Coaster Trains Arrive, and More

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We bring you a lot of stories every single day. Sometimes it’s hard to keep up. So in case you missed anything from our feed, we have rounded up all our stories in one place to get the news at a glance. Here is your Daily Recap for Friday, January 8, 2021. Walt Disney World … Read more

New Guest Survey For Disney’s Animal Kingdom Focuses on Limited Offerings, Just Three Areas of the Park

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After our recent visit to Disney’s Animal Kingdom we got a surprise in our inbox, a brand new Guest Satisfaction Survey. Typically this isn’t anything out of the ordinary, but some of the questions raised in the survey have piqued our interest. The survey started out asking a multitude of questions regarding COVID safety measures … Read more

Walt Disney World Surveying Guests About Crowds, Social Distancing, Mask Wearing, Rise of the Resistance Boarding Groups, and More at Disney’s Hollywood Studios

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Walt Disney World is surveying guests about their experiences with social distancing at theme parks. We received a survey regarding our recent visit to Disney’s Hollywood Studios. Many of the questions were similar to those we answered about Magic Kingdom this summer. While most live shows are not currently performing, For the First Time in … Read more

Walt Disney World Now Surveying Guests About Limited Park Capacity and Virtual Queues

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Walt Disney World has been surveying guests about the theme parks’ new COVID-related policies since the parks reopened in July. We recently received a survey that asked us many questions we had seen before, including how required face coverings, temperature screenings, and suspended experiences impacted our intent to visit. This survey also had two new … Read more

PHOTOS: Universal Orlando Resort Surveying Guests About the Theme Park Experience Compared to Walt Disney World Resort

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Universal Orlando Resort is sending feedback surveys via email to guests who have recently visited the parks. We received a survey about our most recent day at Universal Studios Florida. The survey asks guests to rate character experiences, attractions, wait times, cleanliness, and food. Guests are then asked if they agree with statements about Universal … Read more

Walt Disney World Issues Survey About Interest in Attractions, Including Country Bear Jamboree

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Could changes be coming to the Country Bear Jamboree? Walt Disney World is sending out surveys about attractions, inquiring about guest interest. KSTU reporter John Franchi posted a screenshot of his survey on Twitter, which asked about the attraction that’s entertain guests since the Magic Kingdom’s opening day. Franchi noted that Disney asked if they … Read more

Walt Disney World Surveying Guests About Their Visit to the Magic Kingdom During Reopening Previews

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Walt Disney World is surveying guests about their experience visiting Magic Kingdom this week with new health and safety procedures. The email survey focuses on how the new safety procedures impacted your visit, how you would rate your food and beverage experiences, and your experience with modified entertainment options. This is Disney’s third survey regarding … Read more

Walt Disney World Issues Survey to Guests Who Recently Stayed at Resort Hotels

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As Walt Disney World continues the process of reopening, Disney has issued a survey to guests who have stayed at their resort hotels about their recent visit. A WDWNT staff member received the survey shortly after their stay at Disney’s Polynesian Villas & Bungalows. The survey begins by asking about their reason for visiting Central … Read more

Walt Disney World Surveying Guests About New Disney Park Pass System

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Following today’s challenging opening of the Disney Park Pass System at Walt Disney World, the resort has begun contacting guests with reservations with a survey about their experience. The survey seems to note exactly which days and which parks guests have reservations for. The first question asks guests to confirm whether they booked the reservation … Read more

PHOTOS: Disney Springs Begins Surveying Guests About New Health and Safety Guidelines

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Disney Springs reopened its doors to Guests on May 20th, following its lengthy closure due to COVID-19. As the first site on Walt Disney World property to reopen following the pandemic, it could essentially be seen to be the pioneer location to trail all the new health and safety precautions put in place to ensure … Read more

Universal Orlando Resort Surveying Annual Passholders on Face Masks, U•Rest Areas, and More During Initial Reopening Previews

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While wearing a face mask and following social distancing procedures is now the new normal when going out and about in a world with COVID-19, it’s beginning to impact how guests feel about their experiences at theme parks. Universal Orlando Resort has sent out an email survey to guests that attended the Annual Passholder preview … Read more

Disney Surveying Guests About Alternatives to Boarding Groups for Star Wars: Rise of the Resistance at Walt Disney World

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Walt Disney World has distributed a survey to guests who received boarding groups to the Star Wars: Rise of the Resistance attraction, according to Twitter user @DrewDisneyDude. The survey asks a variety of questions, but one is particularly worth noting: Disney asks guests their preferred way to wait for their turn on the ride. The question asks, … Read more