The Wall Street Journal has published an article which examines the fear that Disney vacations are now out-priced for many families due to rising costs — an issue that some in the company are concerned about. Costs According to the WSJ, “Disney said that its theme parks are within financial reach for middle-class families and … Read more
As the Fan Fest Nights events at Universal Studios Hollywood draw closer, the theme park has now sent out pre-arrival expectation surveys to guests who have already bought event tickets. Fan Fest Nights Online Survey Universal Fan Fest Nights is a new event at Universal Studios Hollywood taking place on select dates throughout April and … Read more
Guests who were part of the final “voyages” aboard the Star Wars: Galactic Starcruiser received a survey that suggests Disney is reconsidering shuttering the immersive experience completely, according to The Wrap. Is There Still Hope for the Galactic Starcruiser? The immersive hotel experience shut its doors on September 30, 2023, closing less than two years … Read more
During an interview with Bloomberg‘s Emily Chang, Disney CEO Bob Chapek discussed the improvement of guest satisfaction when Disney Parks reopened worldwide. Chapek stated that guest satisfaction scores have improved since Disney Parks have reopened, explaining that guests are more satisfied than they were prior to the pandemic. Our guest satisfaction scores since we’ve reopened … Read more
Walt Disney World guests often receive surveys after a visit. The surveys help Disney adjust operations based on guest feedback. We received a survey after a recent visit to EPCOT. The survey provides a glimpse of what Disney may be considering. Arrival and Departure Experience With modified park hopping now available, guests are able to … Read more
We bring you a lot of stories every single day. Sometimes it’s hard to keep up. So in case you missed anything from our feed, we have rounded up all our stories in one place to get the news at a glance. Here is your Daily Recap for Friday, January 8, 2021. Walt Disney World … Read more
After our recent visit to Disney’s Animal Kingdom we got a surprise in our inbox, a brand new Guest Satisfaction Survey. Typically this isn’t anything out of the ordinary, but some of the questions raised in the survey have piqued our interest. The survey started out asking a multitude of questions regarding COVID safety measures … Read more
Walt Disney World is surveying guests about their experiences with social distancing at theme parks. We received a survey regarding our recent visit to Disney’s Hollywood Studios. Many of the questions were similar to those we answered about Magic Kingdom this summer. While most live shows are not currently performing, For the First Time in … Read more
Walt Disney World has been surveying guests about the theme parks’ new COVID-related policies since the parks reopened in July. We recently received a survey that asked us many questions we had seen before, including how required face coverings, temperature screenings, and suspended experiences impacted our intent to visit. This survey also had two new … Read more
Universal Orlando Resort is sending feedback surveys via email to guests who have recently visited the parks. We received a survey about our most recent day at Universal Studios Florida. The survey asks guests to rate character experiences, attractions, wait times, cleanliness, and food. Guests are then asked if they agree with statements about Universal … Read more
Could changes be coming to the Country Bear Jamboree? Walt Disney World is sending out surveys about attractions, inquiring about guest interest. KSTU reporter John Franchi posted a screenshot of his survey on Twitter, which asked about the attraction that’s entertain guests since the Magic Kingdom’s opening day. Franchi noted that Disney asked if they … Read more
Walt Disney World is surveying guests about their experience visiting Magic Kingdom this week with new health and safety procedures. The email survey focuses on how the new safety procedures impacted your visit, how you would rate your food and beverage experiences, and your experience with modified entertainment options. This is Disney’s third survey regarding … Read more
As Walt Disney World continues the process of reopening, Disney has issued a survey to guests who have stayed at their resort hotels about their recent visit. A WDWNT staff member received the survey shortly after their stay at Disney’s Polynesian Villas & Bungalows. The survey begins by asking about their reason for visiting Central … Read more
Following today’s challenging opening of the Disney Park Pass System at Walt Disney World, the resort has begun contacting guests with reservations with a survey about their experience. The survey seems to note exactly which days and which parks guests have reservations for. The first question asks guests to confirm whether they booked the reservation … Read more
Disney Springs reopened its doors to Guests on May 20th, following its lengthy closure due to COVID-19. As the first site on Walt Disney World property to reopen following the pandemic, it could essentially be seen to be the pioneer location to trail all the new health and safety precautions put in place to ensure … Read more
While wearing a face mask and following social distancing procedures is now the new normal when going out and about in a world with COVID-19, it’s beginning to impact how guests feel about their experiences at theme parks. Universal Orlando Resort has sent out an email survey to guests that attended the Annual Passholder preview … Read more