PHOTOS: New Guest Relations Lobby Now Open at International Gateway in EPCOT

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The new EPCOT Guest Relations lobby at International Gateway recently got some very classic-looking updates. This Guest Relations location is near the Disney Skyliner station between the security screening area and the MagicBand checkpoint, right next to the new ticket windows.

We hope you’ll only have to go to Guest Relations for good news. But if not, the room will definitely cheer you up while you wait! Let’s take a tour.

epcot guests relations 12-29-19 - outside

The outside of Guest Relations has a very European feel, helping you seamlessly transition into the France or the United Kingdom pavilions.

epcot guests relations 12-29-19 - outside

epcot guests relations 12-29-19 - front door

As you approach the lobby, you’ll see the entrance door to the right and exit to the left.

epcot guests relations 12-29-19 - wait epcot guests relations 12-29-19 - wallpaper

The first thing you notice is that the lobby is very small—but it’s also very pretty!

epcot guests relations 12-29-19 - ceiling

The ceiling detailing is beautiful, with overhead lighting in the style of Tiffany lamps.

epcot guests relations 12-29-19 - close wallpaper

Here’s an up close look at the Art Nouveau-style wallpaper, which features flowers. The winding stems reflect the ceiling details.

epcot guests relations 12-29-19 - wallpaper and line

The lobby actually feels very much like the Magic Kingdom’s Main Street U.S.A., or the Victorian design of Disney’s Grand Floridian Resort & Spa.

epcot guests relations 12-29-19 - corner

There are a few computers to assist Cast Members with guests.

epcot guests relations 12-29-19 - working

The desks match wooden paneling on the walls.

epcot guests relations 12-29-19 - cast members

But the most important thing about Guest Relations is the wonderful Cast Members. They’re ready to help make your Walt Disney World visit snag-free!

What do you think about the style of the newest Guest Relations location update?

About the author

Elise Dwight

At Walt Disney World, you can catch Elise perusing the Minnie Mouse ear selection or drinking a lapu lapu at the Poly. She has a lifelong fascination with all modes of Disney transport and is looking forward to trying her luck as a Disney bus driver when she retires in 2050. Contact Elise at [email protected]