As the world continues to face the ongoing health crisis, Disney Cruise Line recently announced that that they had extended their suspension of departures through July 28. Previously, departures had only been suspended through June 17. Now, guests are being offered an additional 25% cruise credit on their modified cruises.
Disney Cruise Line is reaching out to guests who were originally booked on a departure through July 28, 2020, and who moved or cancelled their sail date due to concerns about COVID-19. Since then, with the wellbeing of our Guests and team members as our top priority and in line with direction from health experts and government officials, we have cancelled these sailings.
For guests who modified their reservation and were on a Disney Magic sailing between July 3-26, Disney Cruise Line would now like to offer guests an additional future cruise credit equal to 25% of the original voyage fare to use toward the reservation they modified. Once the modified reservation is paid in full, any remaining future cruise credit will be applied to their shipboard account as a non-refundable onboard credit. If your circumstances have changed and you would now like to cancel your reservation, you may do so for a full refund of the original voyage fare paid. To take advantage of this offer, please contact a member of the Disney Cruise Line reservation team at 1-866-325-2112 or 407-566-3510. Guests requesting a refund should know that any refunds will be processed in the normal course of business, but may be delayed due to the high volume.
For guests who cancelled their reservation and were on a Disney Wonder sailing between July 1-28, a Disney Dream/Disney Fantasy sailing between June 19-28, or a Disney Magic sailing between July 3-26, Disney Cruise Line is automatically refunding any cancellation fees that may have been charged. This refund will be processed back to the original form of payment, but may be delayed due to the high volume.
The future cruise credit is equal to 25% of the original voyage fare and is only valid for sailings departing within 15 months of their original sailing. Your original reservation must be paid in full to be eligible for the future cruise credit. The future cruise credit is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the future cruise credit has been applied. If you end up not being able to use the future cruise credit, you will be eligible for a refund up to the amount of their original voyage fare. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a future cruise credit are not eligible for an additional future cruise credit.
Below is a list of impacted sailings:
- 6/21 – 5-Night Bahamas
- 6/26 – 5-Night Bahamas
- 7/1 – 4-Night Bahamas
- 7/5 – 5-Night Bahamas
- 7/10 – 3-Night Bahamas
- 7/13 – 4-Night Bahamas
- 7/17 – 3-Night Bahamas
- 7/20 – 4-Night Bahamas
- 7/24 – 3-Night Bahamas
- 7/27 – 4-Night Bahamas
- 6/20 – 7-Night Western Caribbean
- 6/27 – 9-Night Southern Caribbean
- 7/6 – 5-Night Western Caribbean
- 7/11 – 7-Night Eastern Caribbean
- 7/18 – 7-Night Western Caribbean
- 7/25 – 7-Night Eastern Caribbean
- 7/13 – 5-Night Mediterranean
- 7/18 – 7-Night Western Europe
- 7/25 – 11-Night Northern Europe
- 7/6 – 7-Night Alaska
- 7/13 – 7-Night Alaska
- 7/20 – 7-Night Alaska
- 7/27 – 7-Night Alaska
Keep reading WDWNT for continuing coverage of this ongoing story.