Adventures by Disney Cancels All Trips Through August Due to COVID-19 Concerns
After cancelling all trips through July, Adventures by Disney has announced that, for the safety and well being of all guests and Cast Members, all trips through August 31, 2020 have been suspended.
The following message has been sent to all impacted guests and their travel agents:
With the wellbeing of our Guests and team members as our top priority, and in line with direction from health experts and government officials, Adventures by Disney has made the decision to suspend departures through August 31, 2020.All impacted Guests and travel agents will be contacted via SeaMail messages from Adventures by Disney.
In light of this cancellation, we are offering guests the choice of a future travel credit to be used for a 2020 or 2021 Adventures by Disney trip, or a full refund. We have more than 35 Adventures by Disney trips available, with reimagined trips to Australia, Austria and Czech Republic, Spain, and Ecuador: Amazon and Galapagos Islands. In addition, in 2021 we are excited to announce the additions of New Zealand, Portugal and Grand Europe: England, France & Italy to our line-up of available destinations.
If you are interested in rescheduling their Adventures by Disney trip or would like to place their reservation on hold until they decide on a future Adventure, you can reach out to a Vacationista at 1-855-223-4238 to review options. If we do not hear from you by Friday, July 31, 2020, the reservation will automatically cancel, and a refund will be issued back to the original form of payment. Guests requesting a refund should know that any refunds will be processed in our normal course of business, but may be delayed due to the high volume.
Thank you for your patience and understanding. We look forward to welcoming your Client on an Adventure of a lifetime as soon as we can.
Adventures by Disney Temporary Final Payment Extension A Final Payment Extension will be automatically added to all reservations for adventures departing through November 30, 2020 (previously the extension was for departures through October 31, 2020). Final payments will be extended out an additional 30 days. This means guests have until 90 days prior to their Adventure start date to make final payment. The deposit remains non-refundable. Please note the following information:
The deposit payment will continue to follow current cancellation guidelines and is non-refundable 15+ days after it is paid should the Guest choose to cancel their reservation
With this extension, final payment is due 90 days before the start of the adventure
Terms & Conditions Update Adventures by Disney is offering a temporary adjustment to our terms and conditions to provide more flexibility for our Guests. Guests currently booked on adventures through September 30, 2020 can change their reservation and receive a 100% credit to be used toward a future adventure (previously this policy was for departures through August 31, 2020). Guests may select a new travel date and/or an alternate adventure by March 31, 2021 by calling (855) 223-0025 or (407) 566-8345. The credit is non-refundable and standard prevailing rates will apply.