Disneyland Paris Updating Disability Program With More Accessibility and Autonomy
Disneyland Paris will be changing their disability access program starting December 3. The current system involving green and orange cards will be replaced with one involving a self-assessment and three types of access.
Disabled guests will no longer be required to have someone accompanying them, allowing for more autonomy. Accompanying persons will therefore no longer be allowed free entry but may get a 25% discount on a ticket, as will disabled guests.
Guests will be able to complete the self-assessment online or onsite at various locations throughout Disneyland Paris. This questionnaire will assess their level of autonomy and what attractions they will be able to access. For example, a guest using a wheelchair who is unable to transfer will not be able to access attractions where an evacuation would be impossible for them. That said, evacuation procedures will be updated on many attractions in order to make them more accessible.
1,500 Cast Members are currently being trained on the new program.
The following are the three types of access that will be available:
Priority access card: Gives priority but not immediate access to attractions, shows, character meet-and-greets, shops, and restaurants, as well as access to a dedicated area for parades. The priority access card will be issued to guests who present an official document attesting to their disability (mobility-inclusion cards, documents recognized by the Ministry of Solidarity and Health, or any other official document from their country of origin)
Facilitated access card: Give access to attractions by appointment. This will be issued to guests who present a document certifying that they have one of the 30 long-term disabling conditions (ALD) recognized in France.
Bracelet for pregnant people: Gives priority access to attractions with safety bars. Guests must present proof of pregnancy in French or English. Select attractions will remain prohibited to pregnant people.