My Disney Experience Adds Pop-Up Warning About In-App Purchases ‘That Cost Real Money’

Brit Tuttle

My Disney Experience Adds Pop-Up Warning About In-App Purchases ‘That Cost Real Money’

Visiting Walt Disney World Resort means that you’ll most likely have to interact with and utilize the My Disney Experience mobile app. Today, a new pop-up message has been added to clarify and warn users about in-app purchases.

My Disney Experience Adds Pop-Up About In-App Purchases

While opening the My Disney Experience app, we saw the message come up immediately.

My Disney Experience In App Purchases Notice

The pop-up reads:

In-App Purchases

This app contains in-app purchases for services like Disney PhotoPass downloads that cost real money.

Users must tap “OK” before being allowed to use the app once again, confirming that they have read and agree to the notice about in-app purchases. It does not reappear once you’ve confirmed, even when fully closing out and reopening the app.

In the “My Account” section of My Disney Experience, users can add their preferred payment method, or, in the case of Disney resort hotel guests, access their PIN used to charge purchases to the room via MagicBand or Key to the World Card. These forms of payment are used to make mobile food orders while in the parks, complete merchandise mobile checkout, or make in-app purchases.

With this notice, it appears that at least some guests have had trouble with in-app purchases, whether made unintentionally or without realizing that offerings like Disney PhotoPass downloads do indeed cost money.

My Disney

Most recently, My Disney Experience was updated to show guests exactly which Walt Disney World theme park they had a reservation for on the app’s home page and in the “My Day” section of the app. Prior to this update, the “My Day” tab simply listed “Park Reservation” for the number of reservations a user had booked and would open a web browser window to view or modify the reservation.

Have you seen this pop-up appear on your My Disney Experience app? Have you ever had trouble with in-app purchases? Sound off in the comments.

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  • Brit Tuttle

    Brit didn't grow up going to the Disney Parks, but had basically the next best thing: the Phantom Manor ride operations simulator flash game and the Disney Sing-Along Songs Beach Party at Walt Disney World VHS. You can email them at