BouTiki Reopens With Water Damage After Major Leak at Disney’s Polynesian Village Resort

Shannen Ace

Entrance to the "BouTiki" gift shop with a Polynesian-style carved wooden decor and shoppers browsing inside.

BouTiki Reopens With Water Damage After Major Leak at Disney’s Polynesian Village Resort

BouTiki and Kona Cafe at Disney’s Polynesian Village Resort are back open after a leak on Wednesday morning.

BouTiki & Kona Cafe

Entrance to the "boutique" shop with a polynesian-style carved wooden decor and shoppers browsing inside.

Kona Cafe seemed to be the source of the leak, with a small waterfall pouring through the floor/ceiling into the store below. The leak has been fixed although the area is not quite clear of water.

Close-up view of an aged wooden floor with varying shades of brown and distinct grain patterns.

As we walked through BouTiki, we could feel the floorboards warping beneath our feet. Water oozed out from between the boards.

Wooden floorboards with a visible stain and small blue marks next to a gray boundary strip.

It was a minimal amount of water that we don’t think would cause safety issues in the short term. Hopefully, Disney will dry out the floor overnight and prevent further damage.

A clothing store with colorful shirts displayed, a wet floor sign in the foreground, and people shopping in the background.

There was one “Caution: Floor May Be Wet” sign. Thankfully, there are no bad smells.

Interior of a tropical-themed shop with a high thatched roof, red ornamental beams, and spotlights, displaying various merchandise.

The ceiling seems to have miraculously been saved. We could see no damage. In the video shared by TikTok user @jportwood19, the water seemed to pour through light fixtures.


YALL…. what in the world is happening at The Polynesian right now!?! This is more of a waterfall than you see on the jungle cruise 😳🌧️🌺👀 #disney #disneynews #wdwnt #didtok #fyp #junglecruise #hurricane #povdisney #pov #disneyfamily #news #what

♬ original sound – Jacquelyn
Interior of a spacious restaurant with a rustic design, featuring wooden beams, tribal motifs, and a glass ceiling, with patrons dining.

Upstairs, Kona Cafe, Kona Island, and ‘Ohana were all operating normally. We didn’t see any significant damage at the restaurants.

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