New DAS System Requires Guests to Agree Not to File Class Action Lawsuits and More

Katie Francis

Stormtroopers in Star Wars: Rise of the Resistance hangar bay

New DAS System Requires Guests to Agree Not to File Class Action Lawsuits and More

The new Disability Access Service (DAS) system at Walt Disney World rolled out today, and part of the terms and conditions includes a clause requiring guests to waive the right to file class action lawsuits and more.

The verbiage specifically states:

“I understand that after an individualized decision regarding my personal circumstances I may be offered DAS, alternative accommodations, or no accommodations at all. I agree that any lawsuit I may file, or participate in, challenging this decision, the individualized discussion, or the overall process itself, shall be conducted only on an individual basis and not as a plaintiff or class member in a purported class, consolidated or representative action or proceeding.”

The new system has guests speaking with a Cast Member via live video chat to answer questions and determine their eligibility for the service. According to the terms, those who wished to pursue legal action against Disney in regards to their determination would have to file on their own and could not join a class action lawsuit.

Similar terminology was added to the terms and conditions for Disneyland Resort’s Magic Key Passes following a class action lawsuit regarding blockout dates. The verdict was in favor of the passholders, and Disney must now pay out a settlement.

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