Universal Orlando Resort Testing Guest Experience Support Kiosks

ioa guest support kiosk team member nov 2022 3150

Universal Orlando Resort is now testing a “Guest Experience Support” service with Team Members at kiosks throughout the parks who can help with simple guest needs. We met Team Member Amani in Universal’s Islands of Adventure. She had celebration buttons and maps at her kiosk in Port of Entry at Universal’s Islands of Adventure and … Read more