Up and Out

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Almost as fast as Carl and Ellie appeared on the DisneyStore.com last night around Midnight PST… they were gone.

By all accounts they were available for around 20 minutes. But already there are accounts of confirmation emails yet DSO doesn’t show record of your purchase. People adding items to carts, but not able to check out. Slow loading pages where the figures could not be accessed. I was among the frustrated that went to add a set to my cart only to find them not available on the next page. Tell us your story and let us know what time you were or were not able to grab this combo set? And what does this mean for the rest of the week’s purchases?

Also, if you are a Comic Con attendee, did you try to purchase through your QR code yet? I’m hearing that avenue says Sold Out as well, but I do not have any confirmation if they were ever available through that route.

About the author

Nick LoCicero

Nick LoCicero has almost 20 years experience in the media industry. He has worked on numerous Disney related media projects, most know at WDWNT for WDW News Tonight. He has been visiting Walt Disney World since 1982. After moving to Orlando in the late 90's he became a passholder, developed a fascination with the history of the vacation kingdom and has spent way too much money on park merchandise.

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Tony
Guest
Tony

QR reader was pointless. Attendees were told the vinyls would be up at midnight and the only way to purchase was through the code. The code took you to comic con boy and girl well after midnight, then to the homepage of the Disney Store, and then eventually to Carl and Ellie after it was sold out.

Vanessa
Guest
Vanessa

I was scanning the code from before midnight :P. Noticed the change in the QR code (brought you to a different link) so knew something was about to happen. They became available around 12:20am. I had thankfully prepped my account at DS.com with all the important info so I could just click click click. And boy did I go through that whole process so fast. Purchased at 12:26am. Got my confirmation email too. These were the only ones I wanted. So happy!

Jonathan
Guest
Jonathan

I stayed up till 12:03 am PST to pick up this set and I am so glad that I did! I saw a tweet saying that it was available and I jumped at the opportunity to purchase these! As a collector, I was never a huge proponent of being greedy and purchasing more than 2 just to sell later on eBay to make profit so I just went ahead and got one in hopes that other people get an opportunity to pick this set up. All in all, this set lasted for approximately 30 minutes online before it was sold… Read more »

disneybean
Guest
disneybean

I purchased my set at about 12:14am and I got my confirmation email and order number…so glad I stayed up and hopefully my order is good to go!!! It was my first time staying up for a vinylmation, I was in chat rooms and following threads on Facebook when someone posted the link. If it wasn’t for them I wouldn’t have found Carl and ellie! Woohoo! It was a rush! I definitely wish now that I got 2 sets, one to keep mint. But I’m so happy I got a set for myself! I won’t sleep easy until they are… Read more »

Kelly
Guest
Kelly

I was one of those who lost the set when I was checking out. I put in my cc info and hit confirm for my order and he screen came back and said the set was no longer available. Total bummer!!

Tyler C
Guest
Tyler C

I purchased mine from the Disney Store Online at 12:17am PST. I first saw the link posted on Facebook Looks like I should be getting them (I ordered 2), I checked my account online and there is a record of my purchase along with my purchase confirmation. Good thing I did order 2 because a friend of mine that tried at 12:30am PST had his vinyl in his cart, but when he tried to complete the order he got the “oops, this item is no longer aviable….” alert. I guess I will sell him my extra! I like how this… Read more »

kermit528
Guest
kermit528

You would think after all of their problems online, they would use a brain cell or two and just set a standard for online releases. I am lucky I stayed up, as part of me thought they would release them in the mid-morning like the boy and girl set. After all of their problems, they have to add in QR codes to make it more complicated.

I was also not a fan that the limit on this set was 4 per order. Usually it is has been 2 on LE items.

Up fan
Guest
Up fan

This was one of the most disappointing releases ever! Got to go to Comic Con, got the QR code and yet I was still unable to make the purchase. Wanna know why? There were some people that are freakin greedy as hell. You would think that since Disney for being so dumb putting a limit of 4 per customer was way more than enough for each customer. There were guys here scanning different codes on their papers and sending the image to their friends. Telling them to save the code and go on at midnight to buy it. Well now… Read more »

WDWgirl
Guest
WDWgirl

Well, I guess I was one of the many who were disappointed and didn’t get a set. I got up early too, but I guess was just a few minutes too late as it wouldn’t let me add it to the cart. REALLY bummed.

If you ask me, the real problem was that DS let people buy 4 per order. What happened to the supposedly strict rule of 2 per LE vinyl??? If I were DS I would partially cancel orders for people who bought more than 2 and re-release those sets so others like me can have another chance.

Brad B
Guest
Brad B

I think DIsney thought they were going to get burned on the Up set like they did with Comic Con Boy & Girl, which didn’t sell out. So they “Upped” (pun) the limit on the Carl/Ellie set to 4 per customer from the normal 2. CC Boy/Girl is still on sale as I write this.

Rust
Guest
Rust

The Boy/Girl pack is 4 per customer as well. Maybe it’s just the number they set for the CC stuff.

Brad B
Guest
Brad B

My confirmation says 2:29am Central time. Apparently, I was one of the last to get my order in. Until I have them in hand (or at least a confirmed shipping #), I am not 100% confident. I started looking at 2:00 Central time and refreshed every 5 mins or so until 2:15, but they didn’t actually show up for order until around 2:20 on my computer. After I had all my info entered during checkout, I went to see if D23 had extented their 10% discount. In fact they had, so I had to back up a step in the… Read more »

Josh
Guest
Josh

My date/time stamp is 2:07 CST, so that’s just a little past Midnight PST. I was able to use the free shipping and the DMRJULY code for $15 off. I have my confirmation email but like others have stated I will believe it when I see them outside my door.

Sean
Guest
Sean

I’m so mad because I went on at 315 EST and there was no Carl and Ellie on the DS website. I never thought to look on twitter or Facebook to see what anyone was saying. And now I’ve lost out on two great vinyls. I’m hoping they come out again but well see

Annemarie
Guest
Annemarie

I’d like to send out a plea to people to NOT purchase these from sharks. The only way to stop it is to give them no business. Just be careful and everyone keep this fun.

Wot
Guest
Wot

The problem is, people want the item NOWWW. Quite frankly, I find this method of desire asinine. For one thing, with the rush of people hiking the prices on eBay and in trade forums, the interest drops as more are able to obtain it. So by 6-8 months, most people will move on to the next newest, latest vinyl(s). And the set you purchased for $175 will therefore be worth half the price you paid.

It’s the consumer market. A frustrating market.

Jeff
Guest
Jeff

Anything collectible will inevitably attract people to try to make a profit. That’s the nature of the beast. If everything was always available whenever anyone wanted at retail price, like some of you are hoping for from Disney … the collectibility goes down the tubes, and so does the hobby.

Up Fan
Guest
Up Fan

That may be true BUT whomever is in charge of marketing definitely didn’t do their homework. How is it possible to have 5000 of the Popcorn Dumbos and yet only 2000 of the Carl and Ellie? I’m almost certain that the Dumbos would stay on the shelves and be marked down in a sale later. If there were enough UP vinylmations, the ebayers wouldn’t make a dime and this collecting can go on. Disney can and will always make money but they could’ve made more money by releasing something that they certainly know will sell out. It can only continue… Read more »

Wot
Guest
Wot

Same can be said for the Park Starz variants.

It’s cliche, but I HATE that most Haunted Mansion collectibles released automatically has a LE 999. Haven’t they realized that the Bride was the most popular figure from Park Starz? And yet they made 2500 Yetis and 2500 Abes. And honestly, the Yeti isn’t as interesting nor is the Abe that desirable compared to the PS Bride variant. So WHY even make the most popular, one that everyone will be fighting tooth and nail over, the most limited? >_<

Jonathan
Guest
Jonathan

I’m so lucky I was able to get these! I also got an email confirmation of my purchase so I cannot wait to finally get them! It’s amazing to see the UP set currently going for $150-200 on eBay as we speak! I feel extremely bad who weren’t so lucky last night.

j
Guest
j

the QR code didnt do anything. what you had to do was type in “comic con carl” or something like that and it brought you to the page. 12:13 PST was when i checked out.

Rob B.
Guest
Rob B.

Just went to check the site now, got one in my cart and checked out, who knows if i’ll get it. Worth a try.

Dean R
Guest
Dean R

I got 1 also (hopefully it wasn’t a computer system fluke). It looks like they are limiting them to 2 this time. Good luck everyone!

UpLuvr
Guest
UpLuvr

They’re back up! I was able to purchase one just now! Got confirmation email as well!

D.
Guest
D.

Search “Carl and Ellie” and the figures will come up. They are available as of now.

Mandy
Guest
Mandy

Just got one as well and received an email confirmation. I’m so excited! I hope it’s for real and not a fluke! I was so disappointed!