BREAKING: New Security Measures at Walt Disney World Hotels, “Do Not Disturb” Room Signs Being Removed

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Beginning with the three monorail resorts near the Magic Kingdom, Walt Disney World Resort Hotels will no longer provide guests with “Do Not Disturb” signs to put on their doors. The signs will be replaced with “Room Occupied” signs that will notify cast members that guests are in the rooms. However, these guests will be “disturbed” at some point, as it will now be required that a Disney employee enter their hotel room at least once a day to ensure guest safety.

If you choose to forgo housekeeping on a given day, the Disney terms of service state that “the hotel and its staff reserve the right to enter your room for any purposes including, but not limited to, performing maintenance and repairs or checking on the safety and security of guests and property.” Disney states that cast members will give reasonable notice prior to entering by knocking and announcing that they will enter.

The popular theory is that this is a response to the incident that happened in Vegas earlier this year. The monorail resorts are quite tall and offer similar vantage points of crowded guest areas, as well as Walt Disney World transportation such as monorails, buses, and watercraft. Disney is not publicly stating why they are making the change though.

Guests at the Grand Floridian, Polynesian, and Contemporary Resorts should find a paper in their rooms today noting the change. These changes are expected to roll out to other Walt Disney World Resort Hotels in the coming weeks.

About the author

Tom Corless

Tom has been regularly visiting the Walt Disney World® Resort from the time he was 4 months old. While he has made countless visits in the last 28 years, he did not become a truly active member in the Disney fan community until the summer of 2007, when he decided to launch the WDW News Today website and podcast. Tom has since become an Orlando-local and is a published author on Walt Disney World.
Contact Tom at [email protected]

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Tom
Guest
Tom

what about DVC? They don’t even do housekeeping in those rooms every day

Joe
Guest
Joe

What if you don’t want them in your room? What if your sick? Taking a shower And you don’t hear the knock ? Do I want my gf or myself to flash a manager?

Darrell F. J. White
Guest
Darrell F. J. White

Use the chain lock.

Tracy
Guest
Tracy

My thoughts exactly!

Richie
Guest
Richie

Received a “Happy Holidays” e-mail from DVC today and this blurb was part of it: “Your in-room experience has never been more important to us. That’s why we will begin removing trash from your rooms at Disney Vacation Club resorts on a daily basis in addition to regular housekeeping visits. The daily service begins December 22, 2017, at five resort properties (Bay Lake Tower, Polynesian Villas & Bungalows, The Villas at Disney’s Grand Floridian, Disney’s Grand Californian and Aulani). The service extends to all other Disney Vacation Club resorts on January 7, 2018”. Definitely sounds like a “preemptive move” on… Read more »

Mary
Guest
Mary

So someone is going to get an arsenal of weapons into a resort room, but a little housekeeper is going to save the day by discovering it in the room? How silly….

Ryan B
Guest
Ryan B

Save the day? Maybe.

The real world is calling you. Pick up the phone.

Darrell F. J. White
Guest
Darrell F. J. White

Clearly you look down on housekeepers

Jenni
Guest
Jenni

I do, since when I was there last I felt violated that my bed clothes were obviously messed with in a weird and creepy way. Like they were tried on or something. Then they seemed all too happy to take my mouse keeping tips that I left daily in cute envelopes that I printed to make sure they understood it was our special honeymoon we were celebrating, I even left extra celebration buttons near the tip so they would know and told the front desk how I was so looking forward to the mouse keeping. So disappointed, I’ll never tip… Read more »

Brad W
Guest
Brad W

Sounds like they might be doing this because a guest put a DND sign up, died, and wasn’t discovered until they were supposed to check out.

Padfoot
Guest
Padfoot

That happened back in 2010 I believe.

Mattis
Guest
Mattis

Agreed. I’ve heard of this happening at other hotels (non-Disney). A decomposing body can wreak havoc on a hotel room after several days.

John
Guest
John

Not if I have the deadbolt engaged.

Tom
Guest
Tom

They can always override the deadbolt

WedWay
Guest
WedWay

Disney is too cheap and lazy to do this for security reasons. This is so they can issue fines for the people who bring their dogs on vacation

Darrell F. J. White
Guest
Darrell F. J. White

Disney spent 4 billion dollars to buy star wars. “Cheap” theory just destroyed.

WedWay
Guest
WedWay

When it comes to the guests, yes, Disney does less and cuts back every year. Go ask the Cast Members Union about how generous Disney is F.J.

holly wadsworth
Guest
holly wadsworth

wow…way out of line. my daughter works at disney, I assume you have also to know how the employees act???

Ken
Guest
Ken

Dogs have been allowed now at all resorts since August.

Darrell White
Guest
Darrell White

Incorrect

jared
Guest
jared

It’s actually only at select resorts and select rooms at those resorts.

Kevin
Guest
Kevin

They have multiple resorts that allow dogs now for an extra fee.

Ferg
Guest
Ferg

I heard about a new character meet & greet called “Big Brother “ but now the character comes right to your room. How convenient

Sandy
Guest
Sandy

If this ensures that another tragic incident like Vegas does not occur…I am all for it! If you have nothing to hide…what are you worried about??

Darrell F. J. White
Guest
Darrell F. J. White

Exactly, Sandy :)

Jenni
Guest
Jenni

Theft!

Tracy
Guest
Tracy

I have nothing to hide but I simply don’t want people walking in on me when I’m sleeping in or taking a nap, etc…

SusieJ
Guest
SusieJ

As long as I am not woken before 9am. In any event I always put the chain on etc. So they may announce their arrival but they cannot barge in if say I am in the shower and dont hear them knock (this has happened before!!)

Mary
Guest
Mary

I just got an email about how guests will soon get ‘trash’ service daily. I thought it odd and then figured it was not intended as a guest enhancement but as security etc.

David
Guest
David

Interesting move that I am okay with.

Do they have the ability to open the door if the deadbolt is set? I thought the deadbolt disabled the RFID key.

Anyone ever tried to enter a door where the deadbolt is set by someone inside the room?

Nancy J
Guest
Nancy J

I’m sure they have some sort of option (master keyRFID) that will unlock all deadbolts. If someone has the chain on the inside of the door set, all they’ll need for that is a bolt cutter if they feel something is wrong and they need too get inside.

Judy
Guest
Judy

Housekeeping locked us out of our room lasr year with the deadbolt. we were in the one-bedroom side of a lock off and they threw the deadbolt on our side and left through the studio room. We could not get into our room and it took security and management 2 hours to open the door. They did not want to go in the studio since it was occupied. Free dinner all around for that one

Harry Henry Gebel
Guest
Harry Henry Gebel

An RFID key cannot open a deadlocked door because the deadlock is completely mechanical and doesn’t have any electronic components or a connection to the doors electronic. However, there is a mechanical key for the door that can be used for emergencies to open the deadlock.

Harry Henry Gebel
Guest
Harry Henry Gebel

deadlocked -> deadbolted

I shouldn’t type when I’m tired.

Tom
Guest
Tom

Those room locks are designed so that an “E-key” can open even the deadbolt

Darrell F. J. White
Guest
Darrell F. J. White

This is excellent and I am 100% in favour! We are dvc members at the Grand Floridian and am happy to hear it will extend to us as well. Obviously the cast members arent going to just barge in. Thats what chain locks are installed for.

This is the right move at the right time. “Darrell Approved!”

Steve
Guest
Steve

This also weeds out meth labs, but seriously it does.

DISPrincessMOM
Guest
DISPrincessMOM

This kind of makes no sense unless they are giving the Mousekeeping staff special training on recognizing certain types of weapons or signs that a certain type of weapon could be in a room (cases/ammo box etc.).
It’s not like the would-be terrorist is going to have their weapons sitting out on the table next to their park maps. It would take a trained eye to notice subtle signs of something amiss. I just don’t see the people making towel animals as the right people for this job…if that is what they are expected to be doing.

Darrell White
Guest
Darrell White

Im sure they are trained to look for common sense out of the ordinary things. Also, security might accompany them on random checks. If they didnt have this in place and something happened then everyone on here would be belching off about how disney should have learned from vegas. People are never happy.

Michelle
Guest
Michelle

Please fix for clarity: “nomenclature” means name/logo – I think the author means “terms of service” or something similar.

Jason Diffendal
Admin
Jason Diffendal

Fixed, thanks!

Daniel
Guest
Daniel

I’m shocked how many people here just don’t get it. It’s not a matter of thinking a housekeeper is going to wrestle weapons away from a would-be mass shooters. It’s about the fact that mass shooters, and all terrorists, for that matter…look for easy targets. The less easy you make your target, the better off you are.

Urban B
Guest
Urban B

It appears they get it just fine. WDW is asking for price in privacy not everyone is willing to pay to avoid worst case scenarios. People will disagree on where that line is, but setting a different line isn’t irrational or ignorant.

DJ
Guest
DJ

Once housekeeping is in, are they going to search the room? Rummage through drawers and closets? Go through luggage? Seems unlikely to be very effective otherwise.

EmilyC
Guest
EmilyC

Exactly. Plus, I’m now worried about the safety of the staff and unarmed disney security. The kind of person who is capable of mass murder, could just as easily shoot them when they walk in. It’s not like they are going to have all their weapons lying around and then go, I surrender to the unarmed disney guy. Plus, doesn’t Disney have cameras EVERYWHERE? Just monitor those.

Alexander
Guest
Alexander

I used to work as a Bell Person at the Beach Club Resort, and on one particular occasion, a guest had stored a firearm in the luggage room. We didn’t know how or why it had gotten through check-in; however, he was a licensed officer staying at the resort. The managers just shrugged it off as if it were another day, but imagine the scenario being different?

Greg
Guest
Greg

Sorry but thats a deal breaker for me. Do Not Disturb to me = do not snoop around my room and take things from me. Sorry I just dont trust your staff.

Paula
Guest
Paula

News flash: staff snoop around everyone’s room. Everywhere. And who said anything about taking anything????

Lorna phillips
Guest
Lorna phillips

Things do come up missing, I accidentally left a expensive bottle of perfume on the bathroom counter, forgot to lock it up in my suitcase, when I returned to my hotel room it was gone

Michael Wall
Guest
Michael Wall

What about deaf folks? They will not hear the door knocks nor announcement at the door…..

JMH
Guest
JMH

The reason I use DND signs is to keep housekeeping out of our room. Once I’ve checked our mattress and furniture and feel reasonably certain there are no bed bugs, we settle in and stay for our trip duration. Housekeeping can bring bugs in on themselves or stuff. I also don’t like my bathroom stuff rearranged, which is something they’ve done before. I guess I’ll have to make a sign saying please do not bring in bed bugs when you Snoop in our room.

Urban B
Guest
Urban B

I’ve booked meetings at Disney for years, but this will be unworkable for my clients. Privacy is big issue for attendees, and this will be a bridge too far, even for a trip to the Mouse.