Magic Kingdom Guest Experience Team Made Permanent Offering, Now Coming to Epcot, Hollywood Studios and Animal Kingdom

guest experience teams tomorrowland december 2018
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Back in December, we reported on Guest Experience Teams that were to be stationed throughout Magic Kingdom to assist guests with booking, modifying, and recovering FastPass+ selections, navigating the My Disney Experience app, and deactivating/reactivating MagicBands. As this was originally a test, the experience was only supposed to last from December 16 until mid-January, but it was then extended through late spring. Needless to say, the offering has been successful and guests appreciate the added help out in the wilds of the park, so Disney will be keeping the team at Magic Kingdom permanently and expanding the offering to Epcot, Disney’s Hollywood Studios, and Disney’s Animal Kingdom soon.

guest experience teams tomorrowland december 2018
One of the five Guest Experience Team pop-up locations. This one’s located in Tomorrowland, near Stitch’s Great Escape.

You can tell the Guest Experience Team Cast Members apart because they wear blue shirts with Guest Experience Team logos on them. They float around the park, but can also be found at set locations as well.

There is no start date set for these teams at the other three Walt Disney World theme parks as of yet.

About the author

Tom Corless

Tom has been regularly visiting the Walt Disney World® Resort from the time he was 4 months old. While he has made countless visits in the last 28 years, he did not become a truly active member in the Disney fan community until the summer of 2007, when he decided to launch the WDW News Today website and podcast. Tom has since become an Orlando-local and is a published author on Walt Disney World.
Contact Tom at [email protected]