Guest Relations Making Big Changes Ahead of Star Wars: Galaxy’s Edge Opening at Disneyland

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The most anticipated theme park addition of all time is opening in just a few days at Disneyland Park, and Guest Relations is getting ready to handle the mobs of guests who are coming for Star Wars: Galaxy’s Edge.

The Guest Relations Tip Board will be moving across Main Street, U.S.A. and the Hub to in front of the Plaza Inn as part of Project Stardust.

A new Guest Relations kiosk will be placed under the train bridge and secondary entrance into Star Wars: Galaxy’s Edge from Big Thunder Trail in Frontierland as well. The entrance from Critter Country will be handling those with reservations to see the land.

Every Guest Relations Cast Member will receive a “Guest Relations D Pin” to wear in preparation for Star Wars: Galaxy’s Edge concerns and situations. This breaks Disneyland tradition of reserving the gold D Pin for those who are tour guides or VIP Tour Hosts and Hostesses, but should prevent escalation of concerns to supervisors simply for a Cast Member not having a “D-Pin”, which to our surprise, reportedly happens a lot.

If you’re planning on visiting the park and need to access the Tip Board or a Guest Relations kiosk, keep these new locations in mind. Also keep in mind that while Guest Relations Cast Members on site will be able to help with existing Star Wars: Galaxy’s Edge reservations, reservations for the land are fully booked up.

About the author

Tom Corless

Tom has been regularly visiting the Walt Disney World® Resort from the time he was 4 months old. While he has made countless visits in the last 28 years, he did not become a truly active member in the Disney fan community until the summer of 2007, when he decided to launch the WDW News Today website and podcast. Tom has since become an Orlando-local and is a published author on Walt Disney World.
Contact Tom at [email protected]

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There guest relations are horrible. I don’t know how or why my father was made the primary account holder. Disney won’t let me remove him from the reservation list even though I’ve explain he is over 70 a has health problems that keep him from going to the park