Weekly Walt Disney World Maintenance Report (5/13/19) – Broken Effects: Before Your Eyes You’ll See Them Multiply

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Welcome to the Weekly Walt Disney World Maintenance Report. In this weekly report, the goal is to create a comprehensive list of broken effects, damaged props, and more at the Walt Disney World Resort in the hopes they will be repaired, or at the very least just track how long it takes for Disney to get around to it.

Needs Repair

The Magic Kingdom

Adventureland

  • The boats are not moving on the Zanzibar Trading Company sign. (1/29/19)

Pirates of the Caribbean

  • The pot that is supposed to break when shot in the well scene is just always broken. (1/29/19)

The Jungle Cruise

  • One mechanical butterfly on a log is not moving. (1/29/19)
  • The hippo scene is particularly bad. Almost none are wiggling their ears and many were not moving. Some hippos had holes in them, destroying the illusion of them being living hippos. (1/1/19)
  • The baby elephant who sprays the crocodile and Bertha taking a shower both did not spray any water. (2/17/19)

Big Thunder Mountain Railroad

  • The explosives interactive elements in the wheelchair entrance queue are not working. (5/11/19)
  • The possums in the town of Tumbleweed aren’t moving. (5/11/19)
  • The falling rock projector in the cave-in sequence is completely off. (1/14/19)

Splash Mountain

  • The porcupine playing the turtle like drums is missing. (4/1/19)

The Haunted Mansion

  • The right stretching room’s “elderly woman with rose” stretching portrait is not working correctly and the wall above it is completely ripped apart. (1/29/19)
  • The duelers in the ballroom scene are not appearing. (5/6/19)
  • The lighting in the graveyard scene is abysmal. You can’t see much of what you are supposed to, and there is a misaimed light at the Opera Singers that is simply illuminating the scrim that guests are not supposed to see. (1/19/19)
  • The Hitchhiking Ghost screen effects continue to be misaligned and look totally unconvincing. It does look as if they tried to fix this at least, but it’s still not great. (1/19/19)

Liberty Square Riverboat

  • Many lights are burnt out on the Liberty Belle despite is just having returned from a very long refurbishment. (3/25/19)

Fantasyland

  • The Sword in the Stone remains covered with a brown tarp when not in use for shows. (1/29/19)

The Many Adventures of Winnie the Pooh

  • The projection of leaves in the Blustery Day scene is broken. (5/11/19)
  • Tigger’s tail, which swings over the bushes, is not concealing itself before moving. It looks like Tigger has been separated from his tail. (5/11/19)
  • There is a lot of visible filth in the Heffalumps and Woozles scene. Anything yellow looks disgusting for the most part. (1/14/19)
  • The smoke ring effect is once again not working in the Heffalumps and Woozles scene. (5/11/19)
  • The speaker which plays audio from Tigger and Piglet going over the waterfall is blown out. (1/14/19)

Storybook Circus

  • Many of the banner’s near Pete’s Silly Sideshow are very faded (3/25/19)

“it’s a small world”

  • Marquee letters are cracked, extremely visible when illuminated at night. (1/29/19)
  • Many lights throughout the load room are missing or burnt out. (1/26/19)
  • The first straw doll on horseback in the South America scene is not moving his mouth. (5/4/19)
  • A blue light is misaligned, projecting the shadow of a safety railing across the back wall of the Polynesia scene. (5/4/19)
  • Many lights are missing or burnt out on the roller coaster in the finale scene. (1/26/19)
  • The child playing the harp in the finale scene is not moving his arms. (5/4/19)
  • The Native American in the finale scene is not drumming. (5/4/19)
  • The bicycles on wires in the finale scene are missing. (12/31/18)

Mickey’s Philharmagic

  • Mickey is missing from the marquee again. (5/4/19)
  • Multiple lights in the waiting area are burnt out and there’s there’s a lot of visible water damage on the ceiling. (5/4/19)
  • There is a weird pipe or something of the sort hanging down on the right side of the screen. It is casting a visible shadow into the film. (5/4/19)
  • The right-most screen is not aligned properly. (5/4/19)

Tomorrowland

  • The paint is already peeling off of the recently repainted rocks at the entrance to the land. The old red/orange coloring is showing through. (1/14/19)
  • The UFO on top of the Disney Vacation Club kiosk has been missing the cockpit dome since before Hurricane Irma in 2017. (9/12/17)

Buzz Lightyear’s Space Ranger Spin

  • The light-up panel in the center of the queue area is still missing. Even if it isn’t going to return, something has to be done with this strange, plain blue podium that guests have to stare at. (1/14/19)
  • The spinning red light tunnel effect isn’t working and hasn’t in a very long time. (1/14/19)
  • The speed tunnel projection looks horrendous. The film is clearly extremely dirty and is jumping all over the place. I think the time has come for this to go digital or at least be repaired. (1/14/19)
  • The final Buzz Lightyear figure has a projected face that isn’t aligned correctly. (1/14/19)

Space Mountain

  • The spinning space station projection inside of the mountain hasn’t spun in years (1/19/19)
  • Another projector inside the mountain is stuck and not moving. (5/11/19)
  • The inside of the mountain is way brighter than it used to be, there is a lot of light spill coming from some that shouldn’t be on near the unload area of the ride. (1/19/19)

Walt Disney’s Carousel of Progress

  • The John figure in the “present day” scene is in horrendous condition, guests (other than us) audibly laugh at it. (1/26/19)

Epcot

Spaceship Earth

  • The right side marquee isn’t lighting correctly. (3/29/19)
  • There’s duct tape visible on the floor of the computer room scene. (3/29/19)
  • Half of the star field on the ascent is off. (3/16/19)
  • A large section of the 180 degree scene at the top is not covered with the star projections. (1/27/19)

Journey Into Imagination with Figment

  • A queue projector is very misaligned (3/30/19)
  • The “Smell Lab” projector in the first scene is completely unaligned with the screen (1/27/19)
  • The Figment on the phone audio-animatronic looks horrendous. He also doesn’t pop back up when he is supposed to. (1/27/19)
  • In the “Smell Lab” scene, the word “winner” lights up before Figment has even finished spinning the slot machine. (1/27/19)
  • The second Figment audio-animatronic character looks even worse. His hip appears broken and he is looking down most of the time. (1/27/19)

The Land

  • The hot air balloons in the center of the atrium haven’t moved in nearly 20 years. They used to move up and down. The motors burnt out and no one ever bothered to replace them. (1/28/19)
  • One of the banners hanging from the ceiling is twisted. (2/14/19)

Living with the Land

  • The running water in the first scene is completely off. (3/15/19)
  • A butterfly in rainforest scene isn’t moving. (2/4/19)
  • 3 of the 4 crocodiles don’t move. (2/4/19)
  • Mother and baby monkey are immobile. (3/30/19)
  • Goats in the fair scene open their mouths, but make no sounds. (2/4/19)
  • The last projector in the barn is in bad shape – bright purple spots pepper the entire projection. This was sent in by more readers than anything else this week. (2/4/19)

Soarin’ Around the World

  • The Soarin’ letters in the entrance marquee aren’t properly lit, the “i” and the “n” aren’t lit the same as the other letters. (1/27/19)
  • Many of the ceiling lights above the FastPass/Standby merge area are burnt out. (1/27/19)
  • The screen in theater A is filthy. (1/27/19)

The Seas with Nemo and Friends

  • The shark that is supposed to pop-out of the ship wreckage is not moving. (3/30/19)
  • There is some sort of very dark gunk spilling down the last two windows of the ride where projected characters appear. (1/16/19)

Test Track presented by Chevrolet

  • Dashboards of cars and inside of show scenes are covered in dust and filth, extremely noticeable in blacklight environments. (12/31/18)
  • The screens in the cars either don’t work or are in horrendous condition. (2/20/19)
  • The screen before the “1st break test” scene wasn’t working. (2/20/19)
  • The laser trees do not appear for every car that goes by. (2/20/19)
  • The speedometer sign during the last stretch of the ride is mostly burnt out, making it impossible to see the speed of the vehicle. (2/20/19)

Mexico

  • The exterior pavilion lamps are still missing and have been for quite some time now. (3/30/19)

Gran Fiesta Tour starring the Three Caballeros

  • One of the elderly men in the Fiesta scene was not stomping his foot. (12/31/18)
  • The fiberoptic fireworks in the cart are completely busted in the Fiesta scene. (12/31/18)

Frozen Ever After

  • Olaf’s mouth during his first appearance isn’t working correctly. It appears as if he says every other word. (12/31/18)
  • The “icy magic” projection that would appear above audio-animatronic Elsa’s hands is missing. (2/3/19)

The American Adventure

  • The first Mark Twain’s cigar is not emitting smoke and simply looks like a solid red light. (2/20/19)
  • Several sets on the “train” are not raising and lowering in sync with the rest of the show. (2/2/19)
  • The gas station rose much slower than usual, characters were talking while still mostly below the stage. (2/20/19)
  • Rosie’s fellow riveter Jane didn’t lower or raise, she’s completely missing. (2/2/19)

O Canada

  • The facade of the theater is in rough shape, lights are severely rusted and the mountain itself is in need of a cleaning/repainting. (1/27/19)

Disney’s Hollywood Studios

Sunset Boulevard

  • The terrazzo floor in front of Beverly Sunset Boutique is all ripped up and was filled in with cement. It looks pretty bad. (2/16/19)

Twilight Zone Tower of Terror

  • Stage left library exit door does not close completely. Lots of noise getting in during pre-show. (3/31/19)
  • The eyeball in the 5th Dimension scene is once again broken, displaying the default image of an elevator filled with guests. Guest photographs are not being taken to make this effect work. (1/15/19)
  • On the “echo” side, the doors that are supposed to open to the outside are not working, leaving riders staring at a wall at one point in the ride. (1/23/19)

Edna Mode Experience

  • Since most of the space is just decals on walls and signs, a majority of it is already destroyed. Walls and signs are all torn up. (2/21/19)

Toy Story Land

  • Woody’s Lunch Box is in horrible shape: chairs have large black stains, tables have tears in their covering, every prop shows some signs of damage, decals ripped in places.(1/15/19)

Toy Story Mania

  • A decal wall in the queue is covered with a patch. (3/10/19)

Slinky Dog Dash

  • Temporary covers hide damage on coils attached to train cars. (1/15/19)
  • The left spinning flame at the second launch has had a light burnt out. The effect doesn’t really work with it out. (2/3/19)

MuppetVision 3-D

  • The safe is still missing above the painted target on the ground outside of there attraction. There is a random bullseye on the ground with nothing above. This has been like this for a while. (2/12/19)

Disney’s Animal Kingdom

Expedition Everest

  • The yeti audio-animatronic doesn’t move. (probably a decade ago)
  • The bird doesn’t pop-up at the ripped-track scene. (who knows)
  • Steam effect when trains pull into the station is not working. (2/2/19)

Dinoland U.S.A.

  • The car photo-op is showing tremendous signs of wear and staining from guests. (5/12/19)

DINOSAUR

  • Two lights in the upper atrium in the part of the queue with meteorite above are burnt out. (2/7/19)
  • The 1st Carnotaurus animatronic’s base is very visible and needs to be covered by a bush or something. You can see the entire metal apparatus that he sits on. (5/12/19)
  • The “this ones a vegetarian” dinosaur has seen better days. The neck seems to “switch directions” in several places, killing any illusion of reality. (5/12/19)
  • There are some lighting issues throughout the ride. The running Caronotaurus seems much darker, as does the one you encounter at the on-ride photo section. (5/12/19)
  • The asteroid smoke trail effect before the drop past the Carnotaur head has not worked in several weeks. A trail of smoke would lead guests to believe that an asteroid has whooshed by them. (1/1/19)

Primeval Whirl

  • The “Pr” in Primeval Whirl are burnt out on the left-side main attraction marquees (1/20/19)

Pandora: The World of Avatar

  • The “water squirting creatures” area is a mess. Now all 3 creatures are missing, possibly for repairs. The bugs that live in the in the pond are broken and filthy. (1/20/19)

AVATAR Flight of Passage

  • Guests have carved names and more into the sides of the cave in the queue. It’s all over most of the walls at this point. (1/24/19)

Disney Springs

Marketplace

  • The “Pooh Corner” photo-op had a lot of visible dirt and damage, has since bee removed (2/21/19)

The Landing

  • The bridge between The Landing and Town Center is showing a lot of wear. (3/10/19)

AMC Theaters

  • There are large marks remaining where signs were removed/fell off on the marquee. (3/10/19)

Repaired

Things are way less depressing than on our last list as there’s a number of notable repairs to talk about.

The Magic Kingdom

Pirates of the Caribbean

  • The mist screen and Davy Jones/Blackbeard effect was off once again. However, the official word is now that this has been removed from the attraction permanently. (2/17/19, Reported Fixed 5/11/19)

Space Mountain

  • The siren-like sound effects that are supposed to play as the rockets make one of their last turns are back on both sides. (1/19/19, Reported Fixed 5/11/19)

How To Do Your Part

To report broken effects, damaged props, or anything else out of the ordinary, please submit photographic or video evidence of the malfunction or disrepair to [email protected] or through WDWNT’s social media avenues (Twitter, Facebook, or Instagram) with the hashtag #WDWNTfix. You can also submit proof that anything listed above has been repaired. The entire purpose of this weekly post is to get Walt Disney World looking how it is supposed to look, so we are hoping to see this list shrink rather than grow over time.

About the author

Tom Corless

Tom has been regularly visiting the Walt Disney World® Resort from the time he was 4 months old. While he has made countless visits in the last 28 years, he did not become a truly active member in the Disney fan community until the summer of 2007, when he decided to launch the WDW News Today website and podcast. Tom has since become an Orlando-local and is a published author on Walt Disney World.
Contact Tom at [email protected]

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Laura
Guest
Laura

i still very much maintain that wdw has taken all maintenance resources and funneled everything into GE due to pushing the opening up so far. you expect some light maintenance here and there but this list is getting ridiculous.

Jenny Oh
Guest
Jenny Oh

i did notice the hippos/elephants were looking a lot better in jungle cruise earlier this month

Butch Antauer
Guest
Butch Antauer

I was a foreman on the electrical crew at Walt Disney World and all the parks for 38 years we took pride in the quality in our work. You rarely see in a light bulb burned out or a malfunctioning anima Tronics. I retired 10 years ago , they were in the process of subbing everything out to third-party contractors sorry to say quality and pride also retired , 😢sad. Very sad.

Kirsten
Guest
Kirsten

Invest in fixing current stuff before building more hotels.

Ron Patterson
Guest
Ron Patterson

Disney took a BIG shot in the wallet shanghai disneyland, and they are opening new attractions at Disney HongKong, and Paris, i’m hoping things will get better once Iger leaves in 2021, but we will see, he has said hes leaving befor and yet there he is.

T Eakins
Guest
T Eakins

The amount of non-working stuff grows. Where are the cast members that say “How about some backstage passes?” I have not heard that in years in Rock ‘n Roller Coaster.

We pay a premium to attend, and the park’s maintenance is horrible.

Ellie Thompson
Guest
Ellie Thompson

When I was there, (4/13/19-4/19/19) the dueling scene wasn’t working either.