Disney has launched a large update for the My Disney Experience app, bringing guests a way to opt into the “Service Your Way” program through the app itself. As part of this service, guests can decline room service in exchange for a Disney Gift Card, with amounts varying depending on length of stay. This gift card will be delivered electronically in exchange for forfeiting regular daily room service. Previously, guests had to visit the front desk in order to opt in to this program.
Guests can also opt into the “Direct-To-Room” program, which allows guests to bypass the Front Desk and go right to their room after checking in online. While that service has been available on the app for years now, additional features and a different interface have been introduced. Also, the app saw an update to the landing page for each resort hotel, bringing even more information about the hotel you are staying at, right to your fingertips.
A walkthrough video for the “Direct-To-Room” Service program has been added to the app to allow guests to better understand how it works:
What do you think of the new updates added to the My Disney Experience app?