Guest Falls From Window of Ferry Boat Into Seven Seas Lagoon at Walt Disney World

This post may contain affiliate links; please read the disclosure for more information.

UPDATE: According to reports by the Orange County Sheriff’s Office, the incident has been deemed an apparent suicide attempt. The full update can be found here.

Recent reports from the Magic Kingdom indicate that a guest has fallen from the window of a ferryboat and into Seven Seas Lagoon.

Initial reports are coming from Twitter user @ithemepark, who reported on the incident about an hour ago.

It seems that the guest has since been rescued. A guest named Rachel Thompson was on the ferry boat when the incident took place:

The woman was apparently on the top deck of the ferry boat when she fell into the lagoon. She was rescued about 300 yards away.

Original video from FaceBook user Russ Booth shows the guest being rescued via boat.

According to @ithemepark, response time to rescue the guest was “terrible” due to delays:

As a result of the incident, ferry boat transportation service to the TTC and Magic Kingdom is temporarily unavailable and guests are being asked to take monorail and bus transportation back to the TTC. The guest’s condition is currently unknown.

We’ll continue to update this post as further reports surface.

About the author

Jessica Figueroa

Jessica lives in South Florida with her 15-pound cat Gordo and a small army of Tsum Tsums. You can contact her, ideally with photos of your cats, at [email protected]

Leave a Reply

3 Comment threads
2 Thread replies
Most reacted comment
Hottest comment thread
5 Comment authors
nicholasTom CorlessJohnnyRobertaidan slobodian Recent comment authors

This site uses Akismet to reduce spam. Learn how your comment data is processed.

newest oldest most voted
Notify of
aidan slobodian
aidan slobodian

She didn’t fall, she jumped into the water. I was around 6 to 7 feet away when it happened


I think this site is just trying to find something wrong, but now you come through. Why is no one else reported that?

Tom Corless
Tom Corless

I would assume they were asked not to.


As a former cast member in the watercraft group which is responsible for running the boats in seven seas lagoon and bay lake I have to say the delayed response time doesn’t surprise me one bit. I think the culture within that group was distinctly poor. A lot of do your job and keep your head down from the folks on the front lines, in order to not catch flak from the coordinators and Managers. Ex 1. Shove more than the maximum capacity on the ferry because it was easier than telling guest they would have to wait for the… Read more »


What does that really have to do with a guest who intentionally jumped off a moving boat?