Shanghai Disneyland became the first of the Disney Parks to reopen its gates following the COVID-19 pandemic back on May 11th, debuting new protocols on ticketing and reservations which have potentially been paving the way for the rest of the parks to follow suit.
When the park first reopened, new measures were implemented to help control and limit the capacity levels in the new, socially-distanced park. Therefore, guests were only given the option to purchase specific-day tickets, and Annual Passholders were required to apply for a reservation into the park each day. Today, after three weeks of this procedure, Shanghai Disneyland has announced the option for guests with General Admission Tickets to also apply for a reservation, too. This reservation-only system is a must for park admission, so it is encouraging to see that the option has been extended to guests holding tickets without specified dates attached. The details, as per the Shanghai Disneyland reservation website, read as follows:
One-Day General Admission Ticket Advanced Reservation Procedures and Requirements
- Guests who have purchased but have not used their one-day General Admission tickets must make a reservation for their visit date and time by clicking here, prior to their visit to the park.
- To make a reservation, guests must enter the order number and the government ID number that were used when purchasing their tickets. Paper ticket holders must provide the ticket number which is either in 19 or 22 digits printed on the back of the ticket. If an accompanying guest is a child under the age of 3 years old or with a height of 1.0 meter and below on the day of their visit, his/her name, government ID, and a phone number of the ticket holder are required for advanced reservation.
- Beginning at 13:00, June 1, 2020, reservations will be available to guests for park visits from June 3 through June 7. From 13:00, June 2, reservations for park visits on June 8 will be available to guests. From 13:00 every day starting June 3, we will open a six-day reservation calendar. Guests cannot make a reservation for a visit on the same date as the reservation. The reservation system will be updated at 13:00 each day, with a limited daily quota.
- Park entry times offered will vary based on daily operations. Please visit the Advanced Reservation page for further details and to select available visitation dates and park entry times.
- Only one reservation per time per ticket is permitted. The reservation may be cancelled or modified subject prior to activating the ticket at park entry. Available dates and times for reselection are subject to calendar and park daily operations.
- Guests under the age of 16 years old must be accompanied by a guest aged 16 or older in order to enter the park.
- Guests who fail to make reservations during the Advanced Reservation Period will still be able to visit the park after the Advanced Reservation Period and before the end of the validity period*.
- Guests can call the Shanghai Disney Resort Reservation Center (400-180-0000) for more information regarding the One-Day General Admission Ticket Advanced Reservation.
*The validity period of a One-Day General Admission Ticket will be extended for the number of lost days falling between the park’s closure date of January 25, 2020 and the end of the “Advanced Reservation Period.”
Guests wanting to reserve their entry must ensure they have their government ID number handy, alongside the details of the ticket. The reservation system can be accessed here, and the verification form looks like this:
If you are visiting Shanghai Disneyland, make sure to watch this handy video on how to prepare for the new protocols and procedures in place post-pandemic.