Full Guide to the NEW Disney Genie Service for Walt Disney World Resort

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The new Disney Genie service launches on October 19, and we have a full guide to the new program here for you.

What is Disney Genie?


Disney Genie is the name used for the complimentary virtual services provided through the My Disney Experience App. At this time, Disney Genie can only be accessed through the mobile app.

How to Access Disney Genie

Once you’ve opened the My Disney Experience App on your mobile device, there are three ways to access the Disney Genie services.

Home Screen


On the home screen of the app, click “Learn More” under the Disney Genie banner.

The “+” Menu


After clicking the “+” symbol in the center of the menu, the above options will appear on your screen. Click “My Tip Board and Day” to open the Disney Genie services.

The Hamburger (“☰”) Menu


On the bottom right of the app, you will see an icon made of three horizontal lines (often called a hamburger icon). If you click the icon, it will open the menu pictured above. Select “My Genie Plans” to access the Disney Genie services.

Getting Started

Each day you use Disney Genie, you’ll want to fill out the following information. Genie will prompt you to select the date of your visit, the park you will be visiting, and your party, as pictured in the graphic below.


After you have confirmed the information, you will be directed to select your top picks, preferences, and interests. These selections will help Disney Genie make recommendations throughout your day.


Under “My Top Picks,” Genie will show you the available attractions, entertainment, dining options, and “enchanting extras” available for the park and the date of your visit.


“My Interests” will show you categories of different Disney Favorites, Park Interests, and Dining Interests to help Genie customize your recommendations.


Under “My Display Preferences,” you can choose if you would like to see height requirements and accessibility information for your suggestions.

“My Day”

Once you have entered your information and preferences, Genie will generate two menus: Tip Board and My Day. My Day will show you the park hours, a map, and some of Genie’s recommendations.


The recommendations will show you a “good time to go” using forecasted wait times.


Since you can set up Disney Genie in advance of your visit, it will also let you know when you are eligible to make park pass and dining reservations. It will also suggest reservations based on your preferences.

The Tip Board

The Tip Board gives you a snapshot as you go about your day around the park. From the Tip Board, you can see experiences and dining options around you.


Genie will display the current wait time for an attraction, along with potential Lightning Lane reservation times (which require purchasing Genie+ to access). You can also see available dining reservations or join walk-up lists and make mobile orders.

Genie+ is an add-on service that you can purchase for $15 per ticket per day. Individual Lightning Lane access is another add-on service for Disney Genie that allows you to pay $7-15 per ticket per attraction for up to two attractions per day at some of the most popular rides across the four parks.

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