The queue for registration opened by 9:45 a.m. ET, with registration scheduled to open at 10:00 a.m. However, guests remain stuck in the queue unable to register well past 10 as the main runDisney website has crashed. The website is currently blank or has a “temporarily unavailable” message when accessed. Guests who entered the queue before the crash remain in line and can see their queue ID.
At 10:23 a.m., runDisney posted on Facebook, “We are working on runDisney.com and appreciate your patience as we correct the issues. We will provide an update when available.”
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Some guests reported seeing a page stating registration will open at 11:00 a.m. ET. but it did not.
At 10:37 a.m., runDisney updated the queue page with a message reading, “We are working on runDisney.com and appreciate your patience as we correct the issues. We will provide an update when available. Please remain in queue.” The message was “updated” at 11:00 a.m. but states the same thing.