Walt Disney World Cast Member Honored With Heroes Award After Saving Girl’s Life

Shannen Ace

A woman in a yellow dress smiles confidently while standing indoors in a colorful, well-lit space with people in the background.

Walt Disney World Cast Member Honored With Heroes Award After Saving Girl’s Life

A Walt Disney World Cast Member was recently honored with the Disney Heroes Award after saving a guest’s life.

Cast Member Honored for Saving Guest

A woman in a yellow dress smiles confidently while standing indoors in a colorful, well-lit space with people in the background.

Nichole Shaw, Sales Experience Manager at Disney Vacation Club, was making her daily rounds at Disney’s Art of Animation Resort when she noticed a young girl choking. Shaw quickly jumped into action and helped save the guest’s life.

For her actions, Shaw was recognized with the Disney Heroes Award, an honor presented to Cast Members who perform extraordinary life-saving acts on or off the clock. She now wears a golden Disney Heroes charm on her nametag. Over 100 Cast Members have been recognized with the award since its inception in 2008. Recipients have been from Disney locations across the United States, Tokyo, and more.

Two women hug in a Disney Vacation Club office with a sign that says "A Lifetime of Memories" in the background.

“Having this award every single day to look down on is a reminder that I’m capable of anything, even the scary things,” Shaw said.

A video of Shaw receiving and discussing her award is now available on the Disney Experiences website.

Past recipients of the Disney Heroes Award include a Disneyland custodial Cast Member who saved a driver from a car accident and an EPCOT security Cast Member who saved a 4-year-old from a car submerged in water.

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