Now that verification is required to utilize resort transportation from Disney Springs, the Disney Springs website has updated its transportation page accordingly.

Verification Information

As of yesterday, June 28, guests visiting Walt Disney World have to verify a hotel, dining, or activity reservation before using resort transportation from Disney Springs. To clear the verification checkpoint at Disney Springs, you will need to hold one of the following:

• A confirmed dining reservation at a Disney resort hotel
• A confirmed resort recreation activity booking (such as a boat cruise)
• An active Walt Disney World resort hotel reservation

Because of this, the Disney Springs resort transportation page has been updated to reflect the verification.

The bus description reads:

Bus service from Disney Springs to Disney Resort hotels is available for Guests staying at a Disney Resort hotel or visiting one with a valid dining or experience reservation. Guests may be asked to show a valid Resort hotel room key or dining or experience reservation. Bus service between Disney Resort hotels and Disney Springs is available during Disney Springs operating hours—and ends one hour after closing.

While the boat service description is slightly more vague:

Guests boarding the Sassagoula River Cruise from Disney Springs to a Disney Resort hotel may be asked to show a valid room key, dining reservation or experience reservation.

The Sassagoula River Cruise boats service Disney’s Saratoga Springs Resort, Disney’s Old Key West Resort, Port Orleans Resort – Riverside, and Port Orleans Resort – French Quarter.

As of this writing, the Disney World website transportation page was not showing us any updated text regarding Disney Springs transportation.

Verification Process

As guests approach the bus terminal areas at Disney Springs, they’ll notice barriers funneling them into the verification walkway. Cast Members are standing by to scan tickets/resort reservations.

For Gates 1-9, on the Town Center side, there is a Cast Member with a scanner between Gates 1 and 2. Gate 1, which is for Disney’s Typhoon Lagoon and Golden Oak, was not being regulated during our visit. For Gates 2-9 on the Orange Garage side, there is a Cast Member with a scanner at the end of the queue row.

Guests heading to Gates 10-25 on the Orange Garage side also have one Cast Member with a scanner. You cannot access the bus terminal area for the resorts at all without passing through a verification zone.

At the Sassagoula River Cruise boat dock, barriers are also in place to streamline guests to the main entry point for ticket/reservation verification. After verification, you will walk right up to the boat entrance area.

Signs are in place by both the boat and bus loading areas to inform guests of the new requirement.

Will this impact your upcoming trip? Let us know on social media!

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