BREAKING: Class Action Lawsuit Filed Against Disney & Inspire Health Over Changes to Theme Park Disability Access Service

A statue of a man and a mouse in front of a castle at a theme park. The man is waving and the mouse stands beside him.

Following many months of controversy, a class action lawsuit has been filed against the Walt Disney Parks and Resorts and Inspire Health Alliance in the state of California over changes that were made to the Disability Access Service (DAS) at the Disneyland and Walt Disney World Resort. DAS Class Action Lawsuit The class action suit … Read more

Disabled Disney Guests Told to Ask for Callback Times at Each Ride & Practice Waiting in Line Instead of Getting DAS

Cinderella Castle at Magic Kingdom. A crowd of guests is in front of the castle, some holding Mickey balloons.

Travel agent Jamie Santillo took to Instagram this week to talk about her upsetting experience with the updated Disability Access Service (DAS) at Walt Disney World. DAS Complaints Santillo shared the following video about no longer qualifying for DAS despite having a heart condition and a defibrillator. The Cast Member Santillo spoke to offered Santillo … Read more