Disney CEO Bob Chapek States Guest Satisfaction at Parks is Higher Now Compared to Pre-Pandemic

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During an interview with Bloomberg‘s Emily Chang, Disney CEO Bob Chapek discussed the improvement of guest satisfaction when Disney Parks reopened worldwide. Chapek stated that guest satisfaction scores have improved since Disney Parks have reopened, explaining that guests are more satisfied than they were prior to the pandemic. Our guest satisfaction scores since we’ve reopened … Read more

BREAKING: Walt Disney World Theme Parks Now Operating at 35% Capacity

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Disney CEO Bob Chapek has confirmed that the Walt Disney World theme parks are currently operating at 35% capacity, increased from 25%. This was made possible due to innovations in attraction operations while maintaining health and safety guidelines. Examples of this include the installation of plexiglass dividers at most attractions, including Star Wars: Rise of the … Read more

EDITORIAL: What Disney Has Taught Us About Surviving a Pandemic

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Disney always holds the promise and potential of perfection, but often, it’s our resourcefulness in the face of the unexpected that helps us achieve the desired result. Now that we’re living through an unprecedented time of unanticipated circumstances, we’re finding ourselves applying many of the lessons we’ve learned from trying to make the best of … Read more