Whisperings of the Whispering Canyon Cafe stopping their shenanigans have been floating around social media the last two days, but it was all conjecture until the official WDWToday account replied to someone’s inquiry:
If you’re not familiar with the shenanigans, Cast Members are “wise-crackin'” wait staff, who make sure that guests get what’s comin’ to them when they ask for ketchup or refills. If you ask for ketchup, your server will yell “ketchup!” to all the other servers, and so if any of them have a ketchup bottle, they all bring it to your table at once and you’ll end up with multiple bottles. It’s the same with refills. If you ask for a refill, they’ll bring you more than one, maybe even more than 2 or 3, to keep you satisfied. At some point during your meal, kids run around the restaurant on wooden stick horses.
We don’t know if all of the shenanigans are stopping or just a few favorites, but judging by everything we’ve seen floating around, it seems like the Whispering Canyon Cafe you used to know is no more.
We do know that this is a recent change, because it was just in March that the Walt Disney World Today Twitter account tweeted to meet them at Whispering Canyon Cafe for lunch and don’t forget to grab the ketchup. All these changes are said to be because of complaints made.