PHOTO: Greeters No Longer Offering Free Samples at Ghirardelli Chocolate Shop in Disney Springs

ghirardelli no more samples
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Nothing quite compares to having the luscious scent of melted chocolate lure you into the Ghirardelli Chocolate Shop at Disney Springs. Upon arrival, you’d be greeted by a Cast Member offering seasonal chocolate samples, be it Peppermint Bark at Christmastime or Pumpkin Spice during, well, pumpkin spice season. Well, that has all but come to and end! That’s right, Ghirardelli is no longer offering samples at the door of their Disney Springs location (or any other location, for that matter.)

ghirardelli no more samples

We went in to investigate and lo and behold, no greeter… and no chocolate. While you can still ask Cast Members for samples, it definitely takes away from the overall Ghirardelli “experience.” For many guests, passing by for a sample chocolate square made this store a sort of attraction in and of itself!

What do you think about the removal of the greeter position and the free chocolate samples?

About the author

Jessica Figueroa

Jessica lives in South Florida with her 15-pound cat Gordo and a small army of Tsum Tsums. You can contact her, ideally with photos of your cats, at [email protected]

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PJ
Guest
PJ

Makes sense. Free and Disney never went together. That said, Disney Springs is the BEST property on WDW, Much better than Magic Kingdom, Epcot, Hollywood Studios or Animal Kingdom. I know, no attractions like rides, but everything else is so much better run because Disney doesn’t run it.

IronMouse
Guest
IronMouse

You’re making it sound like it’s Disney’s fault that’s they’re stopping the samples, then you’re saying you like Disney Springs because it’s not run by Disney. It’s either one or the other.

Me
Guest
Me

Go away, then. Stop trolling the comments.

Jeff
Guest
Jeff

That’s good, now you can actually look at the merchandise they have for sale.

Deborah Koss
Guest
Deborah Koss

I will be coming to Disney at the end of April. Sad that there will not be greeting costumes at the door with free samples. I love Ghirardelli Chocolate so this will not stop my husband and I from coming in to buy your chocolate.

MR
Guest
MR

We vacationed in Orlando for a week in September and stopped twice at the store and they were only handing out samples one of the two times we went. Might just be dependent on the day?

Tom Corless
Admin
Tom Corless

It’s not, it’s a policy change.

Hannah
Guest
Hannah

When I went a couple of days ago, the lady working there said they started this change Christmas week.

TimP
Guest
TimP

Is it gone from California Adventure?

Ola
Guest
Ola

I must say it made me a bit sad. I never walked out of the store empty handed after having a sample. It just awakens your craving. Now I don’t even want to walk in. It feels very weird. And it is not that I won’t buy it if there is no free sample, but honestly I can have any other chocolate, nothing pulling me to the store now. It was also nice to try new flavours I would not necessarily buy on my own.

Nrthwnd
Guest
Nrthwnd

That’s too bad. Back in Sept.2016, I had forgotten about the greeters and samples there, so it was a pleasant surprise to meet them and get some free chocolate (my heart was set on a milkshake, at the time). Will still visit it, when we’re there this September. But it won’t be the same.

Brian
Guest
Brian

It was originally a perk for DVC members – Show your membership card and get a free chocolate sample. Much later it became free to all.

blu
Guest
blu

I work at a Ghirardelli and would just like to say that A. You can still have a sample, just ask politely please. B. we have a new policy that calls for wanting to engage with guests more. The greeter position is still a valid part of our job position as an overall “chocolateer.” We still have to greet the guests and let them know of a promotion, so that Ghirardelli gets marked off for not having someone do that part, (but they may run their store differently since it is more of a theme park attraction store front vs.… Read more »

T
Guest
T

See’s DOES give free samples and Godiva has a reward program where you spend something like 10-20$ a year and you get a free chocolate every month AND you get to select it

Lynette Henk
Guest
Lynette Henk

Sign of the times I guess. You can get a sample pack of healthy belgian chocolate at samplechocolates.com You could always bring it with to Disney.