BREAKING: An Accident Has Occurred on the Disney Skyliner at Riviera Resort Station

This post may contain affiliate links; please read the disclosure for more information.

Our original report is below including many photos. For newer posts with updated information, visit:

UPDATE: Disney Skyliner Gondola System to Remain Closed at Walt Disney World for Undetermined Period Following Accident

PHOTOS: Disney Skyliner Epcot Line Resumes Motion Facilitating Faster Evacuation Procedure

PHOTOS, VIDEO: Evacuation Process Underway Following Disney Skyliner Accident


Original report, published Saturday, October 5, 2019, at 9:39PM EDT.

While not much is known at this time, an accident has occurred aboard the Disney Skyliner transportation system at the Riviera Resort Station.

Image Credit: @Ada58974405 on Twitter
Image Credit: @Ada58974405 on Twitter

A pile of broken plexiglass is seen scattered on the floor beneath the gondola in the short clip above.

The photograph shows a pileup of gondolas at the Riviera Resort Disney Skyliner Station heading towards Epcot. An Instagram post from a guest stuck on the Skyliner indicates that they have been stuck in the air for over an hour already:

Another angle of the incident was found on twitter:

Evacuations are currently underway as emergency crews clear out each gondola individually.

Image via @regina_gzz on Instagram.

Stretchers are being seen rolled out near the evacuation site.

We will keep you updated as more on this breaking story becomes available. Disney reports that no guests were injured in the accident.

If you’re new to the Disney Skyliner system, it opened just this past Sunday, September 29th to mixed reviews. Early images of inside emergency black box kits revealed that the kits contained glow sticks, packaged water, and human waste containers.

Featured Image: @Ada58974405 on Twitter

About the author

Tom Corless

Tom has been regularly visiting the Walt Disney World® Resort from the time he was 4 months old. While he has made countless visits in the last 28 years, he did not become a truly active member in the Disney fan community until the summer of 2007, when he decided to launch the WDW News Today website and podcast. Tom has since become an Orlando-local and is a published author on Walt Disney World.
Contact Tom at [email protected]

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Frank
Guest
Frank

✨OMG , Who would have thought ??! ✨🙃

Lindsey Garland
Guest
Lindsey Garland

APPArently Disney did which is why they stocked each gondola with emergency supplies.

Goofy
Guest
Goofy

They are lying about the problem

LakeEffect
Guest
LakeEffect

Used the system three times to Epcot and got stuck on every single run, once for 25 minutes. Clearly something is wrong and they decided to run them anyway! Those poor people stuck in the sky better be well compensated.

Lori
Guest
Lori

Why is it always about “compensation”? As long as no one was injured,…
Doesn’t a apology mean anything anymore

Belinda L Robinson
Guest
Belinda L Robinson

That’s funny because right before the article says Disney says ‘no guests were injured’, the article stated that the emergency crew were bringing in STRETCHERS to the evacuation point. In my experience with emergencies, they only bring out stretchers when there is someone INJURED. And yes compensation should be given if Disney knew their ride was malfunctioning but allowed it to be operational anyway, all because Disney wanted money from their guest. Had this been more deadly, apologizes nor money will bring back loved ones.

Brittany
Guest
Brittany

My friend is an EMT, every time there is any kind of emergency evacuation like that they bring stretchers just in case so they don’t have to waste time going back to get them if they need them. Just like they roll fire, EMT, and police to accidents that get reported to 911 just in case. Thankfully this time it was just for precaution.

Jenni
Guest
Jenni

> Those poor people stuck in the sky better be well compensated.

Are you kidding me???

Scooter
Guest
Scooter

Compesated?? Why does every small mishap, people think about compensation, above all else. You are nothing but greedy

Jena
Guest
Jena

Small mishap… really they were stuck in the air for hours and apparently no one even got on a intercom to let them know what was going on. What if one of them had diabetes. There blood sugar could of dropped. This probably ruined there really expensive vacations. should be compensated for not taking care of there equipment apparently people were having problems with it earlier and they didnt take care of it.

peter
Guest
peter

which is what happened to me. i was stuck on there for 3 hours. i was rushed to celebration hospital and did not get released till like4:30 am

Richard
Guest
Richard

Does everything in life have to be about compensation.. cant shit just happen without expecting something in return

Derek
Guest
Derek

I mean, the system does regularly pause for people who are too slow getting in, etc.

Person
Guest
Person

Why is everything about compensation these days. Wake up and stop being so greedy. Shame on you. Such a low-class way of thinking.

Lala Po
Guest
Lala Po

A day at Disney is incredibly expensive, and people save and plan their time months in advance to make it a great experience. Then an attraction breaks, they’re scared, they’re hot, it’s miserable. Why shouldn’t the park extend a little goodwill, as acknowledgement of the trouble?? It’s just good business.

Adam
Guest
Adam

Sounds about white! 👍🏾

Debbie
Guest
Debbie

My son is currently stuck on the ride…. His girlfriend is amid a panic attack… Ugh

Lori ann Lauzon
Guest
Lori ann Lauzon

Omg…praying!

Truth
Guest
Truth

So exactly what are you praying for? I doubt anyone died. This situation was entirely predictable and the folks that were stuck should thank their lucky stars it wasn’t about 3pm on an August afternoon

Pilpan
Guest
Pilpan

Doesn’t work lol

Lol no thanks
Guest
Lol no thanks

Your prayers do Jack. Get real.

Connex
Guest
Connex

Its ok to have your beliefs or opinions. But not ok to be rude towards other’s beliefs. It only makes you sound arrogant.

Jenni
Guest
Jenni

You *have* a panic attack. You cannot be “amid” one.

michelle r field
Guest
michelle r field

What a horrible thing to go thru…being stuck n the air no explanation. Just panic. I hope she’s ok now

Michelle Souza
Guest
Michelle Souza

Any other time: on phone.
Stuck on skyline: mass hysteria, no selfie.

Beans
Guest
Beans

He can hang in there lmfao

Joseph
Guest
Joseph

I was on it

Candace
Guest
Candace

Wow, glad you are all OK…you deserve some fast passed

Joey Driver
Guest
Joey Driver

I wonder how hot it was sitting in there with no airflow?

Eric
Guest
Eric

These are the new Rocket Rods. Will be torn down in a couple years.

Skeith
Guest
Skeith

Even for something made for the US parks this didn’t last long hopefully nobody got hurt 😓

Sam
Guest
Sam

We still use them in Colorado…..

Frank
Guest
Frank

✨Please , Where just working it out !!? 🤡

Rich
Guest
Rich

Then don’t open to the public to get hurt.

Tom
Guest
Tom

Wish they would tell us truth not temporary not working

Tom
Guest
Tom

Should have food in Skyliner emergency kit

Chris
Guest
Chris

It would melt :)

Carrie
Guest
Carrie

God forbid Disney gives a morsel of emergency food for free ! SMH !

Tara
Guest
Tara

Agreed! We were hungry!

Doyle rules
Guest
Doyle rules

Mickey ear rice crispy treats and goofy gummies!

Johnn
Guest
Johnn

You ever see most of the people at dw? One thing they can do without is food.

sonia
Guest
sonia

wow…we left the day it opened

Zafaria
Guest
Zafaria

Looks like something big. Walked past about 10 min ago, one cart missing from the five or so docked at the station outside Intl Gateway at Epcot. LOTS of upper level managers up on the platform in a group and talking. Three EMTs by the empty car space but not doing much… Stretcher off to the side with med supplies on top, but not being used.

Jonathan Marcantel
Guest
Jonathan Marcantel

That’s standard procedure- have medical standing by in case they’re needed.

Tarik GHIRADELLA
Guest
Tarik GHIRADELLA

I was on the skyline just last night. The cars/ Gondolas come into the station very fast and stop quickly but smoothly leaving just about 1 foot to spare from the car in front of us. It was a told to us several times by Disney employees that “you’ll feel like you’re crash but at the last minute the car will slow.”. We braced ourselves Everytime but never felt in danger. I feel so terrible for those in the accident.

Chris
Guest
Chris

This is “arrival” approach is no different from the thousands of other gondola systems in the world… Not sure how Disney already messed this up.

Greg Snids
Guest
Greg Snids

Well this is why I don’t have a pathetic need to go on things that are newly released to brag about it. Issues happen when things are so new.

Sirus
Guest
Sirus

I was just thinking about how there’s no way that Greg Snids would have ever been caught up in this pathetic crap!

RoseMarie Mastro-Watanabe
Guest
RoseMarie Mastro-Watanabe

Maybe many people do need to use them because it’s easier for them than walking. You should know that people always think that whatever bad that could happen, just won’t ever happen to them. But WDW had previously problems before and hoped it wouldn’t get out?! Let me guess, they had these things looked into and everything seems fine UNTIL someone gets stuck and God forbid hurt on one! Smh. Spend the money and fix what’s wrong or DON’T let people use these! Man up to the fact that they don’t work. Take down and fix them. If not fixable,… Read more »

Notta Snowflake
Guest
Notta Snowflake

Having said that, these are usually the same folks who wants major compensation for the “trauma” of being stuck. Things happen…get over yourselves.

Not A Dick Like Greg Snids
Guest
Not A Dick Like Greg Snids

Just because somebody wants to experience the new installation, that doesn’t make them “pathetic”. Where do you get off? The only “pathetic” one here is the one making assumptions about people he dosen’t know.

Jason Herrera
Guest
Jason Herrera

We were literally just there and rode it to and from Hollywood Studios on the 29th. Hopefully everything and everyone is okay

Susan
Guest
Susan

We were on it on the 29th with no issues. So sad this happened. Praying for everyone who was involved.

Tabrina
Guest
Tabrina

We’ve ridden them many times this week and have absolutely loved them! We will likely ride them tomorrow if they are back open.

Apple
Guest
Apple

I’d be surprised and honestly a bit nervous if they WERE open tomorrow after this. I’d hope they’d stop service for at least a couple days to work out what happened before they started letting more people on.

Paige
Guest
Paige

You are going to ride them tomorrow? Even after reading this article? What are you thinking? That would put you in danger. Clearly those things aren’t stable enough yet and were in a crash! I mean, you just read an article about how they crashed and your first thought is “I hope they are open tomorrow so I can ride them”? Some people just like putting themselves in danger smh.

Beth Butterworth
Guest
Beth Butterworth

Omg…. Can’t go through life scared all the time

Sue
Guest
Sue

GOod for you. Wonder if you would if you where stuck on one for a hour. They need to put money into the monorails not this shit.

Carrie
Guest
Carrie

🙄 Really ??? SMH !

Rick
Guest
Rick

This is what happens when Disney takes the cheap way out with these eyesores instead of expanding and upgrading the monorail system.

Kristof
Guest
Kristof

Because monorail accidents have never happened at WDW…!?

Jemahu
Guest
Jemahu

My sentiments exactly!

Andrew
Guest
Andrew

There’s actually a very valid reason why Disney will NEVER upgrade the monorail system. Look it up. YouTube has a great video on it

Monkeypoopants
Guest
Monkeypoopants

And you would have complained that your tickets are too expensive due to the price increase to pay for the upgraded monorail. And heaven forbid Disney tries something new!

Nicky degirolamo
Guest
Nicky degirolamo

These aren’t new they tried these in the 80’s and they failed they have more then enough money to upgrade the monorail and stop believing everything that’s on YouTube speically from theme park enthusiasts who know literally nothing half the time Disney tried these in magic kingdom in the 80’s and failed badly

Joe Schmo
Guest
Joe Schmo

lulz. The monorails are constantly stuck or shut down.

Sally
Guest
Sally

The Disney Land Disasters strikes again

Cathy
Guest
Cathy

Was stranded on the end trip, as the skyline was closed for the night, but we were assured that we could get a trip back. The Boardwalk hotel got us a complimentary ride back with Mears. It was more or less an “oh well, we’re closed” get out!

Robert
Guest
Robert

Disney made entertainment cuts to fund broken experiences like this. A++++!

Andrew
Guest
Andrew

Relax, it’s an accident. These things happen all the time. Yes it’s very unfortunate but luckily there are no injuries. So many rides have issues on day to day basis at Disney. It’s mechanical built by humans. You try

SplashScott
Guest
SplashScott

Here’s the point: I’m no longer going to spend $5,000 a trip to walk around a half thought through STAR Wars mall and be crushed by a transport system and then spend an hour in a hot mess of people watching a sentimental fireworks show. Raise the prices to reduce crowds and upgrade the entertainment.

Ellen Murphy
Guest
Ellen Murphy

I hope everybody is okay and Disney gives them free tickets for life.

Jaime Powell
Guest
Jaime Powell

No one cares about tickets for life. People spend lots of time planning and saving for the excitement that they get from Disney and should not have to worry about something like this happening. That form of new transportation should have been reinspected when they first noticed a problem. I hope that people are starting to realize that Disney is about corporate pay and obviously not with guest safety as they preach to their under paid and highly over worked staff

scooter
Guest
scooter

Again another example of greed, over a small mushap

Hamhock1968
Guest
Hamhock1968

Just dumb…

Allan Bray
Guest
Allan Bray

For being stuck on a skyride… where nobody was injured… they got enough with a $100 gift card and park hopper pass

Nicky degirolamo
Guest
Nicky degirolamo

Yeah so Disney doesn’t get sued which they will anyway

Jon Alonso
Guest
Jon Alonso

Does that happen, I thought it was a myth

Paul Elpers
Guest
Paul Elpers

Was on skyline Sunday and absolutely loved it. Much faster and more enjoyable than bus or mono. Everyone needs to chill. Great views.

Lucy Ann Segelsky
Guest
Lucy Ann Segelsky

Why do you want free tickets for life were you hurt?

Alex Rode
Guest
Alex Rode

I want the money honey.

Laura
Guest
Laura

They were inconvenienced, not injured! Tickets for life? Seriously?

Nicky degirolamo
Guest
Nicky degirolamo

Then you sit in a box with no AC in that heat in the dark for hours with no way out not only should they get it they should also sue