Walt Disney World has distributed a survey to guests who received boarding groups to the Star Wars: Rise of the Resistance attraction, according to Twitter user @DrewDisneyDude. The survey asks a variety of questions, but one is particularly worth noting: Disney asks guests their preferred way to wait for their turn on the ride.
The question asks, “which of the following would have been your preferred choice in order to ride Star Wars: Rise of the Resistance?” Guests can choose from these options:
- The virtual queue system currently used
- A combination of limited FastPass+ tickets and waiting in a standby line (similar to the current FastPass+ system)
- Standby lines only
For one WDW New Today staff member’s take on the issue, see his recent editorial about the boarding group system.
Another question addressed issues with the ride. Guests are asked about any challenges they experienced with “Star Wars: Rise of the Resistance.” These were the options:
There’s nothing worse than being asked your opinion without any followup from whomever asked, so we hope these surveys lead to improvements to the ride. While no system is perfect, there’s room for improvement when Star Wars: Rise of the Resistance boarding groups are gone within minutes and the attraction experiences consistent downtime. At least Disney seems to be listening!