Disney Parks Chief Medical Officer Addresses Concerns Regarding the Coronavirus Outbreak (COVID-19)

With all of the recent concerns regarding the Coronavirus/COVID-19, Disney Parks Chief Medical Officer has addressed the matter in a recent Disney Parks Blogs post.

Disney Parks Chief Medical Officer Addresses Concerns Regarding the Coronavirus Outbreak (COVID-19)

A Message about Coronavirus/COVID-19 from Chief Medical Officer Dr. Pamela Hymel

As you may know from the news, COVID-19, commonly known as novel coronavirus 2019, has become a more widespread concern. As part of our commitment to the health and well-being of our cast, guests and the larger community, we are carefully monitoring the evolving coronavirus situation and are in regular contact with health agencies for information and guidance. Walt Disney World Resort and Disneyland Resort, are welcoming guests as usual and we continue to implement preventive measures in line with the recommendations of the Centers for Disease Control and Prevention (CDC) and other health agencies.

Walt Disney World, Disneyland and all of our parks and resorts around the world have high standards of cleanliness, which assists with illness prevention, and we have health and safety protocols in place, such as:

  • Training for cast members, with ongoing reinforcement on a regular basis
  • Defined cycles for frequent cleaning and disinfection of targeted areas
  • Easy access to handwashing facilities and hand sanitizers
  • Quick response to spills, trash and other situations
  • End of day sanitation procedures for restroom, kitchen, and other facilities
  • Frequent cleaning and “wash down” of outdoor locations, including walkways and queues

Additionally, our onsite health teams and leaders are communicating with our cast members about illness prevention, including the guidance of the CDC. The CDC recommends everyday preventive actions to help stop the spread of germs, such as staying home when sick, washing hands often with soap and water for at least 20 seconds, following proper respiratory cough etiquette, avoiding close contact with people who are sick and avoiding touching eyes, nose, and mouth with unwashed hands.

The CDC provides more detailed coronavirus information on its website and as always, your personal physician is a valuable resource for specific medical questions you may have. If you have any questions about visiting Walt Disney World Resort or Disneyland Resort, please call 407-WDisney.

Please visit Walt Disney World and Disneyland Resort to learn more about our health and safety measures for the coronavirus.

Thank you,

Dr. Pamela Hymel

Chief Medical Officer

Disney Parks, Experiences and Products

For more information on booking your next trip with our official travel agent sponsor, the Vacationeer, visit wdwnt.travel.

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P d
P d
1 year ago

And what’s being done when there’s a guest walking around the park that’s super sick? Because if the answer continues to be nothing then all of that cleaning is not going to stop it from spreading.

1 year ago
Reply to  P d

Actually they could he running around with the virus with no symptoms at all which is why Disney is disinfecting everything. This is why people have to be very aware and mindful of what they’re touching and not touching, like they’re face, eyes, nose and mouth.. carry disinfectant wipes with you, wash your hands etc.. we cant live in a bubble and stop living and there’s only so much Disney can do! So try and relax and have fun and enjoy the smaller lines and cheaper flights!!

1 year ago

Wow, I just spent 3 days in each of Disney and universal, drastic difference in each park. Universal hand sanitizer could be found everywhere you looked, dozens if not into the hundreds. Disney there were very few to none! 2 of the 3 we found after an exhaustive search were empty. When you asked staff for some, which they kept behind the counter they said it was just for cast members! Unbelievable.