Walt Disney World Swan and Dolphin Remains Open; Shifting Operations to Swan Wing Due To Coronavirus (COVID-19) Pandemic Concerns

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While currently, all Walt Disney World run hotels are set to close this Friday (if not sooner) due to Coronavirus (COVID-19) concerns, we received news that the Walt Disney World Dolphin Resort wing will be closing its doors for the foreseeable future.

The remaining guests at the hotel are being moved to the resort’s sister hotel, the Walt Disney World Swan. This will be an upgrade for the guests, though still an understandable hassle.

However, if the change in hotels isn’t something guests would want to accept, the hotel is offering full changes or cancellation without charge. This offer is valid up to 24 hours prior to arrival, provided the change or cancellation is made before April 30, 2020. Similarly, for any guests looking to make new reservations for future arrival dates, they will be able to change or cancel these bookings under the same conditions. For full terms, you can visit the Walt Disney World Swan and Dolphin website.

The resort also released the following statement:

Dear Guest,

In order to better serve our guests, the Walt Disney World Swan and Dolphin will shift all reservations and operations to the Walt Disney World Swan wing. As our guest, you will have access to full-service dining at Il Mulino Trattoria, quick-service dining options at Java, as well as access to the health club, the resort’s five pools, white sand beach and other resort amenities. Should you have any questions or concerns or need additional assistance, please contact our reservations team at 1-800-227-1500.

We look forward to your stay!

Sincerely,

Reservations Management Team

It was announced earlier on that all Walt Disney World-run resorts will be closing on Friday, March 20, at 5:00 PM, with some resorts even closing earlier and non-guest access being restricted. At this time, Disney Springs remains open, and a list of transportation options to and from said resorts can be found here. (Do note that after tonight, the only remaining form of Disney transportation will be the Disney’s Magical Express.)

We will be sure to update you with any more closures on Walt Disney World property, so be sure to stay updated here on WDWNT!

About the author

Jilly Hite

Jilly, a native New Yorker has been visiting the parks since before the tender age of 1 and is happy to finally call Orlando her home. When she's not on Sunset Boulevard professing her love to Evie Starlight you can probably find her in line for Popcorn. The only thing she loves more than the mouse himself is her pup, Macoco.

You can contact her at: [email protected]
Instagram: @itsajillyholiday

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