Tomorrow would have been Cirque Du Soleil’s official debut of “Drawn to Life” at Disney Springs. However, after a wave of preview cancellations due to the Coronavirus (COVID-19) pandemic, Cirque Du Soleil has now cancelled all performances through April and May, with the first performances now showing on the ticket calendar as starting on June 2.
Cirque du Soleil sent out the following advisory via email to current ticket holders:
Dear Cirque du Soleil Guest,
In light of current events, Cirque du Soleil Entertainment Group is temporarily suspending the preview performances of Drawn to Life at Disney Springs. This action follows the postponement of numerous Cirque du Soleil Entertainment Group shows worldwide in recent days and takes into consideration the most current recommendations of the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC), as well as the escalation of the Coronavirus (COVID-19).
From the very beginning of the new coronavirus outbreak, the Group took rigorous measures to protect its work teams and the public. Our priority has always been, and remains, the health and safety of our artists, our partners, our employees and our audiences. We will continue to monitor and assess the situation to determine when the show previews will start.
As the performance you purchased has been postponed, we are encouraging you to keep your tickets and contact us to exchange them for a future date.
All tickets that are not exchanged will be automatically refunded within 30 days of the performance.
If you have any questions about Cirque du Soleil resident shows, including Drawn to Life, please write to lasvegas.customerservice@cirquedusoleil.com
We appreciate your support and thank you kindly for your understanding.
Cirque du Soleil
Your Drawn to Life customer experience team
Disney Springs remains closed until further notice at the Walt Disney World Resort. Guests looking for assistance via phone can also call this previously-released “Drawn to Life” hotline at (702) 352-0221.
They also deleted Park hours for through May 9 now too.
95% of the Cirque employees were Drawn to the Unemployment Line at the end March.