Walt Disney World theme parks and Disney Resort hotels are currently closed and a reopening date has not been identified. For Guests who are interested in modifying their existing travel dates or making a new reservation for a future vacation, reservations are currently available for travel dates July 1 and later. As always, Guests are able to modify these bookings if Walt Disney World Resort opens before or after that time.
As we previously shared, unexpired multi-day theme park tickets with unused days, or date-specific theme park tickets with a valid use period beginning March 12, 2020 through the closure will automatically be extended to use any date through December 15, 2020. If you are unable to visit by December 15, 2020, you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date.
To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through June 30. As a reminder, most reservations can be modified or cancelled online. If Guests need further assistance, they can reach us at the Disney Reservation Center through our online chat feature or by calling our reservation line.
Despite the reopening of Disney Springs coming up on May 20, Walt Disney World Resort has now announced that they will only begin accepting reservations for travel dates starting July 1 and later.
The following update has been released internally to travel agents:
We’ve announced a phased reopening of Disney Springs area at Walt Disney World Resort, starting May 20. As a reminder, the rest of Walt Disney World and Disneyland theme parks and resort hotels, as well as the Downtown Disney District at Disneyland Resort, are currently closed, and a reopening date has not been identified. For guests who are interested in modifying their existing travel dates or making a new reservation for a future vacation, reservations are currently available for arrival dates July 1, 2020, and later. As always, Guests are able to modify these bookings subject to availability if Walt Disney World or Disneyland theme parks and resort hotels open before or after that time.
Cancellations due to closures
Disney has been regularly notifying Guests whose Walt Disney World or Disneyland Resort hotel bookings are being impacted by our temporary closures, letting them know they may modify or cancel their Disney Resort hotel reservations or Walt Disney Travel Company packages. Disney is asking Guests who didn’t book directly with Disney to call their Travel Professional. We expect that this notification process will continue one week at a time, including any potential reservations cancelled in June 2020.
Offers and Tickets
For guests who are interested in modifying their existing travel dates or making a new reservation for a future vacation, reservations are currently available for arrival dates July 1, 2020 and later. At Walt Disney World Resort, guests wishing to make new reservations can save up to 25% on rooms at select Disney Resort hotels for stays most nights through August 31, 2020, when they book through August 31, 2020.
Please know that no new bookings are being taken on the Walt Disney World summer recovery offer. The Florida Resident Discover Disney ticket is no longer available for purchase. For Guests who have this ticket, the usage window has been extended through September 30, 2020.
Walt Disney World Resort remains closed with the exception of select third-party restaurants and retail at Disney Springs scheduled to reopen on May 20. Do note that this new July 1 date is not necessarily indicative of a reopening date for the resort. As of publishing, you can still pull up June vacation dates for bookings at Disney hotels online via My Disney Experience and on the Walt Disney World website, but as mentioned in the release, June vacations may be cancelled moving forward.
For all of the latest Coronavirus-related Disney Parks news throughout the ongoing pandemic, continue to check here.