BREAKING: Loews Sapphire Falls Resort and Universal’s Aventura Hotel Temporarily Closing on August 21

On August 21, both Loews Sapphire Falls Resort and Universal’s Aventura Hotel will temporarily cease operations at Universal Orlando Resort.

Guests impacted by the temporary closures are being given the option to either change to another resort, or modify their dates for a future stay.

Guests booked at Loews Sapphire Falls Resort within the closure period have received the following email informing them of their options, which includes a free upgrade to a Premier Hotel of their choice:

Loews Sapphire Falls Resort has temporarily suspended operations, and we’d like to assist you in modifying your upcoming reservation to enjoy a complimentary upgrade to a Premier Hotel during your stay, Hard Rock Hotel or Loews Royal Pacific Resort, and the additional theme park benefits that come with staying at a Premier Hotel for this inconvenience. If you prefer, you may also modify your travel dates for a future stay at Loews Sapphire Falls Resort.

Guests booked at Universal’s Aventura Hotel within the closure period have received the following email informing them of their options, which includes a transfer to Universal’s Cabana Bay Beach Resort and a $50 dining credit:

Universal’s Aventura Hotel has temporarily suspended operations, and we’d like to assist you in modifying your upcoming reservation to enjoy Universal’s Cabana Bay Beach Resort. If you prefer, you may also modify your travel dates. We wish to extend a $50 Hotel Dining Credit to use at select hotel dining outlets during your stay of 2+ nights, because of any inconvenience this may have caused.

No reopening date is known for these resorts.

We’ll continue to update you as more details arise on these breaking closures at Universal Orlando Resort.

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Josh Dentel
Josh Dentel
1 month ago

I booked yesterday for 3 nights in November and I did not receive an email.

Brian J Freund
Brian J Freund
1 month ago
Reply to  Josh Dentel

I booked on Priceline for a stay at Sapphire falls in early November right before they announced this. Priceline customer service indicated to me they weren’t notified of this from the Universal Resort. Still no resolution yet.

Katie
Katie
1 month ago

Booked sapphire hotel for April 2021 🤞🤞 Booked thru JetBlue vacations No email received as of yet

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