Mobile Order at Select Resorts Currently Restricted to Hotel Guests Due to Limited Capacity
The influx of holiday crowds is pushing Walt Disney World to be more strict on who can visit their resort hotels, and more surprisingly, who can dine at them. This weekend, we received a pop-up message on our My Disney Experience app stating mobile order at Disney’s Contemporary Resort is being restricted to only resort hotel guests.
When attempting to place a Mobile Order at Contempo Café, app users are met with a message stating that this feature is only available to Guests staying at Disney’s Contemporary Resort. We have not seen the message at other resort hotels.
Attempting to place a to-go order for The Wave… of American Flavors gives this message as well.
It seems as though Walt Disney World wants to deter non-resort Guests, or guests from other resorts, from taking pickup windows from those who are actually staying at the hotel. That being said, with increased crowds and limited dining options open, we have seen several resort guests complaining this week that they had to eat counter service food, or worse, frozen food from the hotel’s gift shop because restaurants at their hotel were overburdened.
Given the scarcity of reservations and these situations, we think it’s time for Disney to reopen more restaurants around Walt Disney World, or at least extend hours at many theme park eateries that close early.
Keep with WDWNT as we bring updates on this story.