The Patina Restaurant Group describes the Space 220 positions as follows:
Collaborate with dining room, service, and kitchen staff to keep track of all orders and monetary situations and charges.
Validate methods of payment, complete transactions, provide documentation and receipts, and dispense the accurate amount of change if needed.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and adequate change is available.
Scan items and ensure pricing is correct or resolve amount discrepancies; take money in the form of cash, credit card, check, or gift card and process accordingly.
Clean up checkout area and keep organized; keep receipt paper and other stationary stocked.
Maintain accurate tabs on every restaurant tables’ orders using the venue’s primary POS system.
Answer customers’ questions and find a manager if answer doesn’t solve the issue.
Reviews floor plan and reservation book daily; creates seating chart.
Sets up the Host station according to checklist.
Greets guests and seats them at tables or in waiting areas.
Seats guests according to seating chart, server rotation and guest preference and provides guests with menus.
Maintains control of the seating and wait times.
Cleans and maintains Host station; contributes to the cleanliness of the dining and bar areas.
Inspects dining and serving areas to ensure cleanliness and proper setup.
Answers any guest questions regarding service, and provides general assistance for guests and employees.
Speaks with guests to ensure satisfaction with food and service, responds to complaints and notifies management, and thanks guests as they are leaving.
Answers restaurant telephone line during assigned hours of operation.
Greets guests, provides menus, clearly communicates restaurant specials, answers questions about menu items, collects food and beverage orders, serves items ordered, and attends to guests need throughout their visit.
Accurately enters orders into point-of-sale system so that kitchen staff can prepare food and bar staff can prepare drinks, as needed.
Serves alcohol beverages responsibly, requests identification, and adheres to all alcohol service policies and procedures.
Prepares and delivers check to guests at table and accepts and processes payment.
Collaborate with other restaurant servers and kitchen and bar staff.
Performs opening, closing, cleaning, and side work duties, as assigned.
Ensures all equipment and workspaces are clean, sanitized, organized, and working properly.
Receives drink orders from patrons or servers, mixes and serves alcohol and non-alcohol drinks for patrons following standard recipes and using company standardized proportions; serves wine and bottled beer or draws draught beer.
Serves alcohol beverages responsibly, requests identification, and adheres to all unit and company alcohol service policies and procedures.
Enters drink orders into cash register, collects payment from patrons for drinks served, and makes correct change.
Completes sales and inventory reports accurately.
Maintains bar stock by ordering or requisitioning liquors, beverages, condiments and supplies.
Cleans and stores bar equipment and bar stock.
Performs opening, closing, and side work duties, as assigned.
Check in with management upon arrival for daily duties and station assignments.
Attend pre-shift briefing, taking note of relevant information including service, food and beverage, and guest notes.
Maintain cleanliness and sanitation of the dining room including all equipment, utensils, tables, chairs, service stations, floors, and windows.
Remove dirty dishes, silverware, and empty glasses from guest tables between courses and after guests depart. Return dirty dishes, silverware, glassware and linen to dish washing area, sorting appropriately and placing them in the assigned area for proper disposition.
Reset tables once guests leave according to floor plan or instructions from management.
Remove and empty trash as needed.
Assist in counting china, glass, silver and linen.
Attend pre-shift briefing, taking note of relevant information including service scheduling, organization, food and beverage, guest notes, etc.
Motion food from the kitchen to the customer as quickly as possible by receiving food ticket orders, sorting them in kitchen stations, and notifying servers when dishes are complete.
May assemble some food items and ensure garnishes are placed on the food before it goes out.
Coordinate with Chef and kitchen staff to ensure timely preparation and delivery of food.
Complete any required table-side service which may include taking orders, delivering, and explaining menu to customers, etc.
Maintain a comprehensive knowledge of all menu items, ingredients and preparations; be able to identify menu items and ingredients by appearance.
Assist captains and back servers with the presentation of courses, explaining any relevant menu items if it is missed.
Communicate effectively with guests, co-workers and management.
Be able to perform opening, mid and closing duties as outlined by management.
Maintain kitchen and dining room cleanliness and organization at all times.
Assist in counting china, glass, silver and linen.
Assists in training and coaching of other team members.
Prepares food to specifications before and during unit operations.
Properly measures and portions all food items. Complies with all portion sizes, quality standards, department rules, policies and procedures.
Utilizes kitchen equipment to prepare food items such as: knives, slicers, whips, pots, pans, warmers, steamers, grills, ovens, etc.
Ensures proper food temperatures are maintained and food is stored correctly.
Ensures freshness and quality of all menu items and packages all products to proper specifications.
Performs opening, closing and side work duties as instructed and according proper guidelines.
Keeps workstation, coolers and equipment clean, organized, sanitized, and sufficiently stocked.
Follows and upholds all health codes and sanitation regulations.
Uses waste control guidelines and records all waste on spoilage sheet.
Completes end of day inventory and other opening/closing duties in accordance with company checklists and procedures.
Performs other duties assigned.
Space 220 will feature futuristic-style lounge seating. Guests will see Earth from 220 miles above the planet.
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