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PHOTOS: New Virtual Queue System Testing at Universal’s Islands of Adventure

Universal Orlando Resort is testing a new virtual queue system for Hagrid’s Magical Creatures Motorbike Adventure. This system is different from the virtual queue we tried in June of last year when physical distancing was a must and Team Members say it will be testing for a week.

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The Virtual Line does not appear to be available through the app right now, but the webpage can be found online.

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Before making a reservation, a tutorial will take you through the steps.

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Right now, Hagrid’s is the only attraction available. The virtual reservation will include a return time for the attraction.

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You will then have a QR code to show the attraction’s Team Member upon arrival.

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Before making a reservation, guests will need to make an account or log in.

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After logging in, we were able to select our party size.

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The “checkout” process seems to imply the virtual queue will eventually be for purchase instead of free.

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Virtual Line is only available to guests on Universal Orlando Resort property. You will need to turn on location services to access the reservation system.

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Of course, reservations filled up quickly, and none were available by late morning.

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Team Members told us that at most, guests with a virtual queue return time should only wait 20 minutes in a physical line. If a guest cancels their return time, it is made available for other guests.

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