When asked about park capacity, McCarthy said the parks are not yet back to their “normal” capacity. She said attendance levels will not be returning to what they were pre-pandemic.
According to McCarthy, Disney is “managing things differently now.” With Disney’s new reservation system, the company is able to track how many guests are going to the parks each day, which allows for better crowd management.
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McCarthy stated that Disney does “not want to have the parks bursting at the seams.” When the parks aren’t overwhelmingly crowded, guests have a more enjoyable time and are more likely to spend more money.