Guest Experience Team Cast Members can once again be found under their blue umbrellas at podiums throughout Magic Kingdom. The other three Walt Disney World parks still had the Cast Members at podiums, while the team was roaming at Magic Kingdom. With the update to Disability Access Service and the launch of Disney Genie, guests … Read more
Recently, hours for the Guest Experience Team at the Magic Kingdom were reduced, and now the teams over at Disney’s Animal Kingdom are also seeing adjusted hours. The new hours for Guest Experience Teams throughout Disney’s Animal Kingdom are as follows: Discovery Island: 9 a.m. – One hour before park close Africa: 10 a.m. – … Read more
Along with the new Future World East pathway and extended construction walls at EPCOT, the park also has a new Guest Experience Team location. This brings the total number of locations at EPCOT to three, which are must-needed to help guests navigate and get help in the now-fragmented park. The new location is right at … Read more
Now rolled out at Magic Kingdom, Disney’s Hollywood Studios, and Disney’s Animal Kingdom, the final set of Guest Experience Teams are coming to EPCOT later this month. Teams will be located in Future World West and Future World East, and work as a mobile guest relations option for guests in need of assistance with directions, … Read more