REVIEW: A Test of Disneyland’s New Mobile Ordering Service

The ordering page for Meteor Potato Bites at the Galactic Grill using Disneyland's Mobile Ordering Service
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Do not adjust your computer screen. This is a test of the Disneyland Mobile Ordering Service. This is only a test. No actual food will be delivered to you.

The mobile order service at the Disneyland Resort is currently available to Annual Passholders and will open to the public sometime soon. The Mobile Ordering Service is part of the Disneyland App, which is available for iOS and Android.

Select the option “Order Food” from the “My Plans” section of the app’s splash page to be taken to the screen you see below.

The start page for the Mobile Ordering Service on the Disneyland App

These are the current dining venues at the resort offering the service. Here is the complete list:

In Disneyland Park,

  • Bengal Barbecue
  • Galactic Grill
  • Gibson Girl Ice Cream Parlor
  • Hungry Bear Restaurant
  • Jolly Holiday Bakery Café
  • Red Rose Taverne

In Disney California Adventure Park,

  • Award Wieners
  • Clarabelle’s Hand Scooped Ice Cream
  • Cocina Cucamonga Mexican Grill
  • Corn Dog Castle
  • Flo’s V8 Café
  • Lucky Fortune Cookery
  • Pacific Wharf Café
  • Paradise Garden Grill
  • Smokejumpers Grill

I chose Galactic Grill as my dining location (I wanted to try out their Late Night Menu) and selected my arrival window: between 9:00 p.m. and 9:30 p.m. The windows are broken down into half hour segments.

As you can see, because I selected a time after 9 p.m. (which is when the Late Night Menu begins), that is the menu available to choose from.

Looking at the Galactic Grill's menu using Disneyland's Mobile Ordering Service
This is Galactic Grill’s Late Night Menu, with brief descriptions for each dish.

Click on a specific dish to be taken to its dedicated page, where you will see what the food looks like.

The ordering page for Meteor Potato Bites at the Galactic Grill using Disneyland's Mobile Ordering Service

Should you decide to order it, this is where you select how many of the item you want and can customize it as well with a variety of options.

The customization portion of the ordering page for Meteor Potato Bites at the Galactic Grill using Disneyland's Mobile Ordering Service

If you are a Disneyland Annual Passholder and have that data saved in the app, it will automatically apply the appropriate discount. No need to whip out that pass at the any time during the transaction.

The order summary for a meal at from the Galactic Grill's Late Night Menu, using Disneyland's Mobile Ordering Service

You will see it reflected after each item in your order as well as in the total at the bottom when you go to finalize your order.

The order total for a meal at from the Galactic Grill's Late Night Menu, using Disneyland's Mobile Ordering Service

After you place your order, all you have to do is wait. And the beauty is that you can place it ahead of time. I placed my order three hours before pick-up!

Waiting for the arrival window to open up on Disneyland's Mobile Ordering Service

Once that window opens (for me, at 9 p.m.), the button that reads “I’m Here, Prepare My Order” ceases to be greyed out and becomes active. Head over to your dining location of choice and tap it to bring up the next screen.

Tracking the order status using Disneyland's Mobile Ordering Service

The top portion of the Mobile Ordering Service page now has a status bar on it. Even if you click out of that area to check wait times and plan your post-meal adventure, all you have to do is select “Order Food” on the front page to be taken right back. If you have notifications for the Disneyland App turned on, you don’t even need to watch the page. You will receive an alert when your order is ready.

The Mobile Ordering Service pick-up area at Disneyland's Galactic Grill

When you get the message that your order is ready for pick-up, head for the area marked with the Mobile Order icon, seen on the screens and sign in the picture above. A cast member will then call your name and give you your food.

The Space-adila, Meteor Potato Bites, and Sweet Star Clusters from the Galactic Grill's Late Night menu in Disneyland

Ta-da! Mission accomplished. The process was much easier and more pleasant than waiting in a long line. Admittedly, the service is still only available to Annual Passholders, so we would expect a minor delay at the pick-up window once it opens to the public.

This has been a test of the Disneyland Mobile Ordering Service. We now return you to your regularly scheduled WDWNT Programming.

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About the author

Natalie Kipper

A native to Southern California, Natalie's first visit to Disneyland was on her second birthday and she has been going regularly ever since. If you are in the Parks, you will most likely find Natalie in line for the Haunted Mansion or scouring the Emporium for the latest Disney merchandise.
You can contact Natalie at [email protected]

4 Comments

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  • Is there a location detection element as well? For example, once your ordering window is open, can you click “I’m here” even if your on the other side of the park (or even not IN the park)?

  • Is there a location detection element to the ordering process? For example, once your window is open, could you click “I’m here” even if you’re on the other side of the park (or not even IN the park)?

    • There is a GPS element to the app but I don’t believe it would affect the ordering process. However, I did not test that theory. This is merely a guess.

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