PHOTO REPORT: The Magic Kingdom 10/13/17 (Alien Encounter, Passholder Lines, Splash Mountain Closure, Etc.) annual pass sign

Walt Disney World Introduces V.I.PASSHOLDER Phone, Online, and Email Support Service for Annual Passholders

Introducing V.I.PASSHOLDER Support, a new service available exclusively for Walt Disney World Annual Passholders.

The dedicated support service offers a Passholder phone line, an online chat, and email support. The service is designed to give Passholders easier access to information about their passes, such as what benefits are included in their pass, assistance with the My Disney Experience app, as well as providing recommendations on what to do and see in the parks.

The V.I.PASSHOLDER Support service is available to all Passholders seven days a week, from 7am to 11pm, by calling the number at (407) 939-7277. The online chat is available at and the email address is disney

For assistance in the parks, Passholders are still encourage to go to guest relations or a vacation planning window.

For more information on booking your next trip with our official travel agent sponsor, the Vacationeer, visit

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Jerry Leveillee
Jerry Leveillee
3 years ago

FYI: there’s a space in the url for the phone number that adds 20 to the middle of the number!!! Link is tel:(407)%20939-7277. 20 is HEX for space…