Walt Disney World Introduces V.I.PASSHOLDER Phone, Online, and Email Support Service for Annual Passholders

PHOTO REPORT: The Magic Kingdom 10/13/17 (Alien Encounter, Passholder Lines, Splash Mountain Closure, Etc.)
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Introducing V.I.PASSHOLDER Support, a new service available exclusively for Walt Disney World Annual Passholders.

The dedicated support service offers a Passholder phone line, an online chat, and email support. The service is designed to give Passholders easier access to information about their passes, such as what benefits are included in their pass, assistance with the My Disney Experience app, as well as providing recommendations on what to do and see in the parks.

The V.I.PASSHOLDER Support service is available to all Passholders seven days a week, from 7am to 11pm, by calling the number at (407) 939-7277. The online chat is available at disneyworld.com/passholder-program and the email address is disney world.disney.go.com/help/email/annual-passholder/.


For assistance in the parks, Passholders are still encourage to go to guest relations or a vacation planning window.


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About the author

Jesse DeRosa

Jesse first visited Walt Disney World in 2007 and instantly developed an affinity for the immersive level of storytelling and theming that Disney is so well known for. Fast forward about a decade later and Jesse is now a soon-to-be college graduate, specializing in blowing through his hard-earned money to renew his AP rather than paying for school. If for whatever reason you feel inclined to contact this person, you may reach him by email at [email protected]

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  • FYI: there’s a space in the url for the phone number that adds 20 to the middle of the number!!! Link is tel:(407)%20939-7277. 20 is HEX for space…