UPDATE: ScooterBug Named Exclusive Provider For Third-Party Mobility Devices Among Third-Party Delivery Policy Changes at Walt Disney World
Starting October 1st, 2019 ScooterBug, the company that provides all of the mobility devices (EVCs, strollers, and wheelchairs) across Disney’s theme parks and Disney Springs will become the exclusive mobility device provider for Walt Disney World Resort. What does this mean? If you choose to rent a device that is not from ScooterBug, you will have to work directly with the provider to get your device. Only ScooterBug devices will be handled by Cast Members, for deliveries and returns, without guests needing to present.