UPDATE: ScooterBug Named Exclusive Provider For Third-Party Mobility Devices Among Third-Party Delivery Policy Changes at Walt Disney World

Starting October 1st, 2019 ScooterBug, the company that provides all of the mobility devices (EVCs, strollers, and wheelchairs) across Disney’s theme parks and Disney Springs will become the exclusive mobility device provider for Walt Disney World Resort. What does this mean? If you choose to rent a device that is not from ScooterBug, you will have to work directly with the provider to get your device. Only ScooterBug devices will be handled by Cast Members, for deliveries and returns, without guests needing to present.

This, of course, comes from a week of changes to all third-party deliveries. Recently, Garden Grocer came out with a statement that they will not be affected by the changes, but other popular companies such as Instacart and Amazon Prime have remained quiet.

All orders made before September 30th, 2019 will be honored.

The Mail Services tab on the Walt Disney World Resort website still states the following:

How do these changes affect you and your families vacations? Sound off in the comments below.

0 0 vote
Article Rating
4 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
Mark
Mark
9 months ago

By moving to a single preferred vendor, Disney has blocked free enterprise for the various companies to compete and this will make it much harder for other companies to remain competitive. Since staying on property continues to lose benefits, I am seeing little reason to pay the high price of staying on property AND the high price of dealing with only select third parties. The cost savings continue to grow by NOT staying at A WDW resort.

In fact, not going to Disney at all is looking better and better all the time.

RebeccaMcK
RebeccaMcK
9 months ago

I knew they would have to provide an alternative. The rates look alright too, for Scooterbug. It’s too bad they wouldn’t just announce this at the same time they announced the policy changes, to not upset people so much in the past couple days or however long it has been since the previous news. Now they need to find an exclusive grocery company or make their own….or strike a big deal with Publix or something.

Karen A King
Karen A King
9 months ago

I am curious. Will it cost more now? It’s more expensive to rent a scooter from Disney in the parks, anf you can’t take the scooters out of the park. Renting from an outside company allowed me to be able to get around the resort and Disney Springs and the cost was less. I am wondering if we will now be paying Disney prices. No competition, kind of like Mears shuttles.

Pam Simpson
Pam Simpson
9 months ago

It’s difficult enough and expensive enough without making things more difficult. With one provider u will not get a competitive price. Disabled lose again

4
0
Would love your thoughts, please comment.x
()
x